--- title: Proofpoint Core Email Protection Reviews meta_title: 'Proofpoint Core Email Protection Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 601 reviews by the users' company size, role or industry to find out how Proofpoint Core Email Protection works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 601 scale: '5' date_modified: '2026-07-17' parent_category: name: Email Security url: https://www.g2.com/categories/email-security --- # Proofpoint Core Email Protection Reviews **Vendor:** Proofpoint **Category:** [Secure Email Gateway Software](https://www.g2.com/categories/secure-email-gateway) **Average Rating:** 4.6/5.0 **Total Reviews:** 601 ## About Proofpoint Core Email Protection Proofpoint Collaboration Security tackles multichannel, multistage attacks with 99.999% detection accuracy. It identifies and remediates advanced email threats including BEC, ransomware, phishing, ATO, and exec impersonations. The solution blocks threats across email and other digital communication and collaboration platforms, i.e. MS Teams, WhatsApp, Slack, LinkedIn, OneDrive, protecting users anywhere they work, on any device. Customers get protection against both internal and supplier account compromise, and strengthens human resilience against emerging threats. With Proofpoint’s Collaboration Security, customers ensure that interactions with business partners, suppliers, and even AI agents remain trusted and secure. ## Proofpoint Core Email Protection Pros & Cons **What users like:** - Users benefit from the **effective anti-phishing and anti-malware capabilities** of Proofpoint Core Email Protection, ensuring robust security. (52 reviews) - Users value the **ease of use and comprehensive coverage** of Proofpoint Core Email Protection for enhanced email security. (33 reviews) - Users appreciate the **advanced threat detection** capabilities of Proofpoint Core Email Protection, effectively stopping phishing and malware risks. (21 reviews) - Users value the **advanced threat detection** of Proofpoint Core Email Protection, effectively blocking phishing and BEC attacks. (19 reviews) - Users value the **effective spam blocking** of Proofpoint, significantly reducing unwanted emails and enhancing inbox cleanliness. (18 reviews) - Users value the **robust security features** of Proofpoint Core Email Protection, ensuring their organizations are well-protected. (15 reviews) - Customization (14 reviews) - Peace of Mind (13 reviews) - Users appreciate the **ease of use** of Proofpoint Core Email Protection, making administration simple and efficient. (12 reviews) - Malware Protection (12 reviews) **What users dislike:** - Users experience **poor customer support** , noting slow incident responses and a dated interface as major concerns. (19 reviews) - Users find **limited features** in Proofpoint Core Email Protection compared to its commercial counterpart, affecting overall functionality. (17 reviews) - Users report **poor detection** of legitimate emails, leading to frustration and potential miscommunication. (16 reviews) - Users find the **UI confusing** , with multiple portals making navigation challenging despite the tool’s robust capabilities. (16 reviews) - Users find the **configuration process complex** , which can lead to difficulties in setting up email protection policies. (10 reviews) - Integration Issues (10 reviews) - Navigation Difficulty (10 reviews) - Portal Management (8 reviews) - Users experience **email categorisation issues** , frequently needing to verify and release flagged legitimate emails, which is inconvenient. (7 reviews) - Users find **false positives** in Proofpoint Core Email Protection inconvenient, as it requires frequent checking of quarantined emails. (6 reviews) ## Proofpoint Core Email Protection Reviews ### 1. Robust Email Security with Some Rule Management Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel B. | IT Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Proofpoint Core Email Protection?** I like how the email quarantine does a really good job at capturing potentially malicious emails. We also appreciate the ability to preview, release, release and approve, or block these emails that do get caught in quarantine. It's a quick way for us to see if the emails are malicious and act accordingly. **What do you dislike about Proofpoint Core Email Protection?** We have had a few challenges with rule filters. Some complex scenarios we just had to abandon because of a lack of setting options or what we wanted to happen with emails were not available. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** I use Proofpoint Core Email Protection to keep our users email inboxes safe, blocking/quarantine any malicious emails that try to get through. ### 2. Proofpoint email security review in retail **Rating:** 4.5/5.0 stars **Reviewed by:** Jounee K. | it security analyst, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Proofpoint Core Email Protection?** the Proofpoint core email protection product has consistently blocked a wide range of phishing, spam, and malware containing emails before reaching out users. This is important part of the email protection product and the quality has remained strong over time. Our email security team signs into the product on a daily basis and can administer the product easily without the need to implement additional proudcts, tools or add-ons. **What do you dislike about Proofpoint Core Email Protection?** At times, the system flags legitimate emails as suspicious, which requires manual release of the email. This requires a user to login, search for the email and release, then follow up with user to confirm the email is accessible in their inbox. At times, feedback from the customer service team can take the entire SLA time for a response to be received. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** proofpoint core email protection provides protection against phishing, spam and malware. These are the biggest threats to our users since they heavily rely on email for their daily tasks. Blocking these threats at the Secure Email Gateway allows a reduced workload on our SOC team, email security team, as well as help desk teams. There are a lot of options to provide better visibility and reporting functions. We benefit by using a email security tool that works and is trusted by many organizations, and has a proven track record. ### 3. Bulletproof Email Security, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff M. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Proofpoint Core Email Protection?** I use Proofpoint Core Email Protection to protect all incoming emails, and it does a great job of eliminating spam, phishing, viruses, and impersonation emails along with malicious links. I really appreciate the complete software package that makes our email much more secure. I also like that it allows for phishing simulations to test our users, which saves us from having to buy a separate software package. Setting up Proofpoint Core Email Protection was very easy, which was a big plus for us. **What do you dislike about Proofpoint Core Email Protection?** Nothing **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** I use Proofpoint Core Email Protection to protect all incoming emails. It eliminates spam, phishing, viruses, and impersonation emails, as well as malicious links. ### 4. ProofPoint is the real deal for email security and protection **Rating:** 5.0/5.0 stars **Reviewed by:** Bob A. | Senior Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Proofpoint Core Email Protection?** Seriously... it just works! I know that sounds silly but it does the best at protecting our environment. We don't have any problems with making changes, searching to release emails, and just overall administration. **What do you dislike about Proofpoint Core Email Protection?** If I had to pick on thing... it would be their support. It could do a little better when calling in with a trouble ticket. It's not horrible, but it's not outstanding either. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** Email security is a growing concern within our organization. Protecting our users and email is always a challenge with which ones we let in and which ones we block. ProofPoint makes that easier as they do all the heavy lifting for us. They are our email perimeter defense as well as our Email Fraud Defense (DKIM/DMARC/SPF) hosted provider. ### 5. Great email protection with some outdated pieces causing flaws in administration **Rating:** 4.0/5.0 stars **Reviewed by:** Celina D. | Associate Director, Affiliate Technology Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Proofpoint Core Email Protection?** Customer support is great and quick to respond. The system overall works great and filters over 10K+ emails that are spam and junk from our system daily. We use it for heightened security to block potential bad actors as well **What do you dislike about Proofpoint Core Email Protection?** We are currently operating with a hybrid model that incorporates both on-premises and cloud architectures. This setup leads to challenges, as some rules transfer seamlessly between the two portals while others do not. As a result, we sometimes experience prolonged difficulties with whitelisting emails and managing security rules effectively. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** This product enables us to encrypt all outgoing emails containing patient information, ensuring a HIPAA-compliant communication channel between our facility and physicians. Additionally, it helps us block a significant amount of spam and junk emails, while also screening for ransomware and malicious actors who might attempt to gain access to our environment. ### 6. Flawless Email Protection—No Incidents, Just Results **Rating:** 5.0/5.0 stars **Reviewed by:** Aivaras T. | Head of Network and Security department, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint Core Email Protection?** It gets the job done. Honestly, what keeps me motivated are the genuine experiences and feedback from my clients. For example, during the first six months with our previous email protection solution, we faced several major incidents. But in the past half year with this one, we've had none at all. That's incredible—no incidents whatsoever. It simply works. **What do you dislike about Proofpoint Core Email Protection?** Honestly, there are none. At first, we were concerned about the potential for high ownership costs, but that turned out to be just a myth. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** There was no impact on our business, and the company is now protected from the primary cybersecurity threat. ### 7. Outstanding Email Protection with Unmatched Threat Detection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint Core Email Protection?** Proofpoint stands out as an exceptional Email Protection solution, offering outstanding threat detection and prevention. It effectively blocks phishing, malware, and spam, ensuring the safety of our users and data. The reporting and insights provided are detailed, and the overall performance is consistently reliable. **What do you dislike about Proofpoint Core Email Protection?** I honestly can't think of any drawbacks; this is the best product I have used so far. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** Proofpoint Email Protection effectively safeguards our organization from phishing, spam, and malicious email attacks. Since implementing it, we have seen a significant reduction in security incidents and unwanted emails reaching our end users. The solution is reliable, easy to manage, and offers clear visibility into potential threats, which helps us maintain a secure and productive email environment. ### 8. Proofpoint is best **Rating:** 5.0/5.0 stars **Reviewed by:** Farhana B. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Proofpoint Core Email Protection?** Proofpoint provides a bullet proof email protection. It has several features that offer to protect our organisation perimeter. Report that offered by proofpoint is very handy and easy to monitor and capture risk. **What do you dislike about Proofpoint Core Email Protection?** There is nothing to dislike but it needs a browser isolation when a url is clicked **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** It stops thousands of spam emails and malwares at the first hop and it eliminates the need to monitor all emails. Reports are very effective and helpful to mark spam sender ### 9. Effective Email protection getting even better over the years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Proofpoint Core Email Protection?** The effectiveness of the product is best. Also the professional services guy was very helpful to set it all up. Using the product for several years showed it always improves **What do you dislike about Proofpoint Core Email Protection?** After reporting a bug in an email firewall rule it takes too much tome to get resolved. Other reports were quicker, but this particular one is something we need as it filters email based on some dictionary words. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** One of the biggest threats is email. Proofpoint helps us protect our users and so our companies to prevent a lot of trouble. Having access to autopull, trap, warning tags, etc really delivers a safer feeling. ### 10. Proofpoint Email Security is an essential tool for any security team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Proofpoint Core Email Protection?** Proofpoint Email Security is a powerful tool for any team, security or not. The ability to analyze and process 1000s of emails on a daily basis and render an effective verdict without having to use a lot of man hours is a must. It raises the IT teams abilities exponentially. **What do you dislike about Proofpoint Core Email Protection?** The product does not have any glaring issues to my knowledge. **What problems is Proofpoint Core Email Protection solving and how is that benefiting you?** Proofpoint Email Security solves the problem of having to respond to massive amounts of spam and phishing/malware attacks manually. The intellegence in the product allows for learning and adapting in a ever evolving email threat landscape. ## Proofpoint Core Email Protection Discussions - [How is it possible to limit the quaratine folder. I still have too many mails quarantined.](https://www.g2.com/discussions/15180-how-is-it-possible-to-limit-the-quaratine-folder-i-still-have-too-many-mails-quarantined) - 2 comments, 1 upvote - [Is there a road map to enhance the Smart Search feature?](https://www.g2.com/discussions/15126-is-there-a-road-map-to-enhance-the-smart-search-feature) - 1 comment, 1 upvote - [What is the best way to allow users to safely release quarantined emails to their inbox ?](https://www.g2.com/discussions/14391-what-is-the-best-way-to-allow-users-to-safely-release-quarantined-emails-to-their-inbox) - 3 comments, 1 upvote - [What is proofpoint PPS Ppps net?](https://www.g2.com/discussions/what-is-proofpoint-pps-ppps-net) - 1 comment - [View Proofpoint Core Email Protection pricing details and edition comparison](https://www.g2.com/products/proofpoint-core-email-protection/reviews/proofpoint-core-email-protection-review-3157037?section=pricing&secure%5Bexpires_at%5D=2026-07-20+10%3A43%3A16+-0500&secure%5Bsession_id%5D=940d4696-49f0-4132-b869-0022206c38a9&secure%5Btoken%5D=85803f8da9ff63046281400a0fdd75108d6e752c8f871f39221ce3e21feac13e&format=llm_user) ## Proofpoint Core Email Protection Integrations - [CrowdStrike Product Suite](https://www.g2.com/products/crowdstrike-product-suite/reviews) - [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [IBM QRadar Suite](https://www.g2.com/products/ibm-qradar-suite/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews) - [Proofpoint Targeted Attack Protection For Email](https://www.g2.com/products/proofpoint-targeted-attack-protection-for-email/reviews) - [Proofpoint Threat Response](https://www.g2.com/products/proofpoint-threat-response/reviews) - [SailPoint](https://www.g2.com/products/sailpoint/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [ServiceNow Security Operations](https://www.g2.com/products/servicenow-security-operations/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) ## Proofpoint Core Email Protection Features **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Administration** - Compliance - Intelligence Reporting - Email Clients - Role-Based Rules **Functionality** - Anti-Spam - Anti-Malware - Anti-Phishing - Filtering Functionality - Quarantine - Outbound Email Monitoring - Advanced Threat Intelligence/Protection - Archiving - Reporting - On-prem deployment **Encryption Techniques - Email Encryption** - Encryption Algorithms - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Detection** - Data Exfiltration Detection - Activity Monitoring - Real-Time Detection **Authentication, Verification, and Access Controls - Email Encryption** - Revocation Mechanisms - Access Controls - Digital Signatures - Certificate Authorities **Agentic AI - Secure Email Gateway** - Proactive Assistance **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Protection** - Targeted Attack Prevention - Policy Enforcement - Spam Filtering **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation **Agentic AI - Intelligent Email Protection** - Autonomous Task Execution - Adaptive Learning ## Top Proofpoint Core Email Protection Alternatives - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (597 reviews) - [SpamTitan Email Security](https://www.g2.com/products/spamtitan-email-security/reviews) - 4.5/5.0 (176 reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews)