Ease of building forms and the immediate gratification when changes are made. The chat feature with the bot is helpful. But best of all, the team is very responsive and demonstrated great follow through skills. Review collected by and hosted on G2.com.
I wish the windows app would allow the user to sort forms in the Inbox in chronological order. In the data and analytics, form submission section, I would like the ability to search by Reference #. I would like basic training on handlebars so I can create my own custom outputs. I would also like the ability to duplicate a formspace, instead of coping forms to the new formspace and recreating the destinations. Attachments (not photos) do not map over to a dispatched form. this is terrible! Review collected by and hosted on G2.com.
Thank you for your review, Tracy! Great to hear your overall experience with ProntoForms has been helpful for your business.
I did pass on your wish list over - this is always valuable for our product team to hear. Feature requests have been logged on your behalf.
Quick tip from our team on searching by reference #s, if you include the reference # in the submission name, you'll be able to sort by reference # in the data and analytics tab. Hoping this helps in the meantime.
For some basic training on handlebars, we do have support articles available. Our support team is also available if you ever have a specific question. I would recommend this article as a start: https://support.prontoforms.com/hc/en-us/sections/360000065186-Custom-Document-Editor-PDF-Word-and-HTML-Documents-using-Handlebars
And as for attachments not mapping over to a dispatched form, this one sounds like a bug. I'd recommend opening a support ticket by sending a quick note to support@prontoforms.com.
All the best,
Natalie @ ProntoForms
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