G2

Verified User in Gambling & Casinos

Mid-Market (51-1000 emp.)

7/13/2025

"Prisma world"

4.5/5

What do you like best about Prisma SD-WAN?

Prisma SD-WAN has been a game-changer. The biggest win for us is definitely the centralized management – having that "single pane of glass" view, especially with our existing Palo Alto firewalls, is incredibly valuable. It makes troubleshooting so much faster and more intuitive. I also love how it dynamically steers traffic based on real-time conditions. We've seen a noticeable improvement in application performance, and the lag that used to frustrate our team has pretty much disappeared. Review collected by and hosted on G2.com.

What do you dislike about Prisma SD-WAN?

One thing that took some getting used to was the terminology and how policies are structured within the orchestrator. It's powerful, but there's a definite learning curve to fully grasp its intricacies. The UI, while functional, could also use a bit of polish in certain areas. Sometimes, navigating between different policy layers or trying to find specific logs feels like it requires more clicks than it should. And I've heard some folks mention that the documentation could be more robust – luckily, we haven't hit too many roadblocks that required deep dives into it, but it's something to consider. Review collected by and hosted on G2.com.

What problems is Prisma SD-WAN solving and how is that benefiting you?

Prisma SD-WAN addresses several key challenges:

- High WAN Costs and Complexity: It reduces reliance on expensive MPLS by intelligently utilizing cheaper broadband and LTE/5G connections, lowering operational costs and simplifying network setup.

- Poor Application Performance: It ensures critical applications (especially SaaS) always have the best path, dynamically routing traffic to minimize latency and packet loss, leading to a significantly improved user experience.

- Limited Network Visibility and Manual Management: It provides centralized, deep visibility into network and application performance, and automates many operational tasks through AI/ML (AIOps), reducing manual effort and speeding up troubleshooting.

- Inconsistent Branch Security: It integrates security natively, often as part of a SASE (Secure Access Service Edge) strategy, ensuring consistent security policies across all locations and for all users and devices.

For me, this translates to cost savings, better application performance for our users, and a vastly simplified network management experience. We spend less time troubleshooting and more time on strategic initiatives. Review collected by and hosted on G2.com.