![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.")
SC

Stephen C.

Network Security Administrator

Enterprise (\> 1000 emp.)

6/1/2025

"Reliable Cloud Security with Room for Improvement"

5/5

What do you like best about Prisma Access?

What I like best about Prisma Access is its ability to provide consistent, cloud-delivered security across all users—regardless of location. The integration with other Palo Alto Networks tools like Cortex and Panorama makes it easier to manage and monitor security posture from a centralized dashboard. I also appreciate the strong Zero Trust Network Access (ZTNA) capabilities and how seamlessly it scales with remote and hybrid workforce demands. Review collected by and hosted on G2.com.

What do you dislike about Prisma Access?

While Prisma Access offers robust security, the initial setup and configuration can be complex and time-consuming. It often requires specialized knowledge or assistance from Palo Alto Networks support or partners, especially when integrating with existing infrastructure. Additionally, troubleshooting issues isn't always straightforward, and the documentation—though improving—can sometimes lack clarity for more advanced use cases. Pricing can also be a concern for smaller organizations. Review collected by and hosted on G2.com.

What problems is Prisma Access solving and how is that benefiting you?

Prisma Access is solving the challenge of securely connecting a distributed workforce by providing consistent security policies and protection regardless of user location. It eliminates the need for backhauling traffic to a central data center, reducing latency and improving user experience. Additionally, it helps consolidate multiple security functions into a single cloud-delivered platform, simplifying management and improving visibility across the network. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: G2 invite

See what 72 reviewers think of Prisma Access

4.3 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/prisma-access/reviews)