The staff I have worked with has been great. Review collected by and hosted on G2.com.
Some of the processes in place are a bit tedious. The part of the process of funding the business accounts and receiving an "invoice" afterwards is a bit confusing, especially to someone new on the project. I believe the name of the document should be a funding receipt or funding confirmation. I believe some of the colloquialisms have to do with the company originating in another country than the US. The word "expiry" is also used in some of the rules and that is not a common word used in the US. We commonly use the word "expiration" date. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience!
We're glad to hear your interactions with our team have been positive. Feedback like yours is invaluable—it helps us continuously improve. We appreciate your insights on terminology and processes, and we're working to make the platform more intuitive and better aligned for all regions.
Thank you again for your business and for helping us get better.
All the best