G2

Swetank S.

Lead Associate

Enterprise (> 1000 emp.)

8/30/2021

"Any doubt reach Pretashop Helpdesk"

4/5

What do you like best about Prestashop Helpdesk Addon by Knowband?

It's the best helpdesk system for e-commerce users. The unified customer experience incorporated by the Prestashop helpdesk add-on makes it easier for the customers to shop from your site. Any query and its gets solved in few moments. Review collected by and hosted on G2.com.

What do you dislike about Prestashop Helpdesk Addon by Knowband?

It should be more fast and easy to use. I find it complex to use for customers who are new to technology. It's not that much user friendly, Review collected by and hosted on G2.com.

Recommendations to others considering Prestashop Helpdesk Addon by Knowband:

If you are having e-commerce or retail business, this is the must-have addon. This will not only solve time but also saves manual intervention and more customer-centric support. This will be like boon to your business. Review collected by and hosted on G2.com.

What problems is Prestashop Helpdesk Addon by Knowband solving and how is that benefiting you?

MY customers reach tech support with the help of this addon. They write the query, and in few moments, they got their questions resolved or suggestions. Review collected by and hosted on G2.com.