G2

Verified User in Retail

Mid-Market (51-1000 emp.)

10/6/2025

"Reliable Growth Partner with Powerful Automations"

5/5

What do you like best about Pragma (formerly Logisy)?

What I like best about Pragma is the team's openness and genuine willingness to understand our business challenges deeply. They do not just provide technology solutions; they invest time in comprehending the underlying problems to tailor their technology accordingly. This collaborative approach helps ensure that the solutions they provide truly address our needs and drive meaningful impact. The responsiveness and support from their team have been invaluable in helping us leverage automation effectively and grow our business efficiently. Review collected by and hosted on G2.com.

What do you dislike about Pragma (formerly Logisy)?

Non, that i could recall at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering Pragma (formerly Logisy):

For anyone considering Pragma, it is highly recommended to give it a try. The team is responsive and dedicated to understanding each business’s unique challenges. With Pragma’s technology, there is a strong likelihood that the team will help solve operational hurdles, streamline processes, and drive efficiency throughout the organization. Their solutions can help automate repetitive tasks, facilitate better communication, and allow teams to focus on more strategic work—ultimately making business growth more achievable and sustainable. Review collected by and hosted on G2.com.

What problems is Pragma (formerly Logisy) solving and how is that benefiting you?

Pragma has played a crucial role in our growth journey, supporting us as we scaled from managing a small number of orders to operating at much higher volumes. The team has consistently provided prompt support and helped us automate timely nudges, which significantly reduced customer drop-off and increased our sales.

The platform offers a user-friendly and accessible panel, making operations smooth and efficient. Features like WhatsApp nudges within the chat window have been especially valuable in reducing communication costs, while the Insta and WhatsApp automation tools have streamlined our engagement across channels. The COD to prepaid conversion automation and the abandoned cart messaging and tracking solutions have further contributed to increasing conversion rates and recovering potentially lost sales.

Overall, Pragma’s comprehensive automation suite and proactive support have been instrumental in improving our operational efficiency and boosting revenue by minimizing manual intervention and maximizing personalization at scale. Review collected by and hosted on G2.com.