Thanks for your glowing words about Practice-Web! We work hard to give you top-notch support and a powerful, easy, and affordable software. As you said, our texting service is very effective for boosting appointments and patient communication. On the rare slowness, we've updated our software so it works fast even when your internet is down or our cloud server is getting quick maintenance (only a few times per year). Thanks for being a valued client and we look forward to helping you thrive!