G2

Amirhossein A.

Co-Founder

Small-Business (50 or fewer emp.)

6/2/2026

"PostHog Gives a Complete, Connected View of the Customer Journey"

5/5

What do you like best about PostHog?

PostHog is one of the most useful tools for understanding what users actually do inside a product. I really like that analytics, funnels, session recordings, feature flags, experiments, surveys, and dashboards are all connected in one place, rather than being split across several different tools. The session replay feature is especially valuable because it lets us observe real user behavior, spot friction points, and better understand where and why users drop off. It also makes product and marketing decisions much easier, since we can tie user actions to clear data instead of relying on guesswork. Overall, PostHog provides a very complete view of the customer journey and helps teams iterate and improve the product faster. Review collected by and hosted on G2.com.

What do you dislike about PostHog?

There is not much I strongly dislike about PostHog, but the main downside is that it can feel a little overwhelming at the beginning because it has many powerful features in one platform. Setting up events, dashboards, funnels, and feature flags properly requires some time and planning, especially for teams that are new to product analytics. Some reports could also be easier for non-technical users to understand without needing help from a developer or data person. Overall, these are not major problems, but improving onboarding, templates, and simpler explanations inside the product would make PostHog even easier to adopt. Review collected by and hosted on G2.com.

What problems is PostHog solving and how is that benefiting you?

PostHog helps us solve the problem of not knowing exactly how users behave after they enter the product. Before using it, it is easy to rely on assumptions, but PostHog gives clear data through product analytics, funnels, dashboards, and session recordings. It helps us understand where users drop off, which features they actually use, and which parts of the experience need improvement. This benefits us by making product decisions faster, improving onboarding, finding bugs or friction points earlier, and measuring the impact of changes more accurately. It also reduces the need to use many separate tools because analytics, feature flags, experiments, and user feedback can all work together in one platform. Review collected by and hosted on G2.com.