# Poppulo Reviews **Vendor:** Poppulo **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.3/5.0 **Total Reviews:** 312 ## About Poppulo Poppulo is the leading provider of enterprise employee experience and digital signage software designed to enhance communication and engagement with your most important audiences. Trusted by over 4,500 global organizations, including over 40 of the Fortune 100, Poppulo aims to maximize communication effectiveness to help businesses achieve their strategic goals. Headquartered in Denver, Colorado, with regional offices in Cork, Ireland, and Bengaluru, India, Poppulo is at the forefront of innovation in enterprise communications. ABOUT POPPULO EMPLOYEE COMMUNICATIONS SOLUTIONS Poppulo's AI-powered multichannel employee experience platform ensures each employee receives the right message—precisely how, when, and where it matters most. By delivering relevant, personalized, and measurable communications, Poppulo makes it easy to engage employees across email, mobile, Microsoft SharePoint and Teams, and digital signage. This flexibility allows organizations to engage their employees effectively, regardless of their location, workstyle, or preferred communication method. Poppulo's key features include AI-powered personalization, robust governance, and seamless integration with existing HR systems. The platform's advanced analytics capabilities enable organizations to measure the impact of their communications, providing insights that can inform future strategies. By delivering personalized and measurable communications, Poppulo empowers organizations to create a more engaged workforce, ultimately leading to improved productivity and employee satisfaction. Key use cases for Poppulo's employee experience software include leadership communications, corporate or internal communications, HR and IT communications, operational communications, and strategic or change communications. ABOUT POPPULO DIGITAL SIGNAGE SOLUTIONS Poppulo's enterprise digital signage solution, formerly known as Four Winds Interactive, is powerful, flexible, and scalable--designed to engage your most important audiences, whether customers or employees. Whether you need simple templates and pre-built apps or complex builds with live data integrations, Poppulo has you covered. Poppulo's end-to-end digital signage platform includes cloud-based management, advanced authoring, and an integration framework to connect content from third-party systems. Supporting a vast array of hardware, whether sourced from Poppulo or brought by you, Poppulo's in-house experts and professional services teams can manage your signage, allowing you to fully leverage visual communications to drive audience engagement, improve customer service, and boost sales. Key use cases for Poppulo's digital signage software include brand and customer experience, performance management, workplace communications, and facilities management. ## Poppulo Pros & Cons **What users like:** - Users value the **ease of use** of Poppulo, finding it straightforward for communication across various channels. (20 reviews) - Users praise Poppulo for its **communication efficiency** , enabling fast and easy connectivity across multiple channels. (11 reviews) - Users find Poppulo's **helpful performance reports** valuable for optimizing communication reach and engagement. (11 reviews) - Users find Poppulo extremely **user-friendly** , appreciating its ease of access and excellent customer support for seamless updates. (10 reviews) - Users commend the **exceptional customer support** from Poppulo, consistently providing timely and attentive assistance for all inquiries. (9 reviews) - Users commend Poppulo for its **user-friendly communication tools** , facilitating efficient engagement and insightful analytics. (8 reviews) - Users love Poppulo's **intuitive design and powerful analytics** , making it easy to engage and track internal communications. (8 reviews) - Content Management (7 reviews) - Team Collaboration (6 reviews) - Easy Communication (5 reviews) **What users dislike:** - Users note the **limited features** of Poppulo, especially missing multimedia options and restricted layout templates. (9 reviews) - Users find the **limited customization** options in Poppulo's templates restrict their content creation flexibility. (6 reviews) - Users express concerns over **missing features** like advanced templates and multimedia support, craving more innovation in Poppulo. (6 reviews) - Users face frequent **formatting issues** with Poppulo, making email creation and editing more difficult and time-consuming. (5 reviews) - Users are disappointed by the **limited options** for templates and features in Poppulo, affecting their design flexibility. (5 reviews) - Organizational Challenges (5 reviews) - Editing Issues (4 reviews) - Hardware Limitations (4 reviews) - Lacking Features (4 reviews) - Users are frustrated by the **limited choice of email templates** , resulting in time-consuming and tedious email creation. (4 reviews) ## Poppulo Reviews ### 1. User-friendly platform with powerful analytics, benchmarks, and first-rate support **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha P. | Senior Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Poppulo?** Poppulo is a quality platform that's user friendly and makes life easier for internal comms practitioners. The analytics are a key part of the appeal, likewise the access to industry benchmarks. My favourite features include dynamic content (target articles within a newsletter to a specific audience), personalisation, automatic resend to non-openers and the ability for readers to like, rate and comment on content. The team provides a very good level of support and the new AI agents sound promising. **What do you dislike about Poppulo?** It would be helpful if the analytics included dwell time. I'd also like to see better options for embedding video, and new functionality for gifs, e-cards etc. **What problems is Poppulo solving and how is that benefiting you?** It enables us to efficiently deliver aesthetically pleasing branded email communications at the right time to the right audience, and measure success. ### 2. Poppulo Transformed Our Internal Comms Strategy **Rating:** 4.5/5.0 stars **Reviewed by:** Kerrie-Jean K. | Independent Consultant and Freelance Creative, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Poppulo?** Poppulo has been instrumental in refining our internal comms strategy. The ability to send comms to targeted audiences, along with the great newsletter templates, has been incredibly beneficial for us. **What do you dislike about Poppulo?** Overall, I’m very happy with the platform. However, there are times when formatting content to look exactly the way I want can be challenging. **What problems is Poppulo solving and how is that benefiting you?** Poppulo has eliminated the manual work we had with our previous provider to get our people into the platform. It has also made it much easier to send targeted messages to the right groups. The ability for Associates to engage with the content has been very beneficial, and the analytics are clear and useful, allowing us to refine our strategy over time. ### 3. Perfect Solution for Academic Display Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey S. **Reviewed Date:** December 09, 2025 **What do you like best about Poppulo?** I like how easy it is to manage and control Poppulo. The simplicity and speed at which I can update information, remove old information, and get new information live again is amazing. I appreciate that information can be displayed in seconds and routed to multiple screens at once, so there's no need for printing or hanging, and multiple items can be displayed on one screen. I love that when information expires, it doesn't continue to show, which keeps things relevant to our young viewers. Running all of the screens in one building from the same platform is great. **What do you dislike about Poppulo?** The only thing that's weird is the inability to display .pdf files. **What problems is Poppulo solving and how is that benefiting you?** I use Poppulo to quickly display information on multiple screens, eliminating the need for printing. It's easy to manage, allowing me to update and remove info efficiently. It helps keep info relevant for students, making it great for event announcements. ### 4. User-Friendly Platform for Simple Content Display **Rating:** 5.0/5.0 stars **Reviewed by:** Bernadette P. | Spa Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Poppulo?** It is a simple and effective digital signage solution for our team. The upload process is straightforward, and the platform displays content cleanly and consistently, which helps ensure our team always has access to timely updates and visual communication. **What do you dislike about Poppulo?** One area for improvement would be content optimization. Since I typically create slides in PowerPoint and then save them as JPEGs to upload, it would be incredibly helpful if the platform could automatically adjust or optimize content for ideal display dimensions—especially for screen resolutions or aspect ratios. **What problems is Poppulo solving and how is that benefiting you?** Poppulo helps solve the challenge of communicating with a large team that works across different shifts and sub-departments. Because we don’t have the manpower to host multiple daily meetings or shift meetings, it’s difficult to ensure that everyone receives the same information in a timely and consistent way. Using Poppulo’s digital signage allows us to share important updates, reminders, and announcements with the entire team—regardless of their schedule—helping improve communication, alignment, and overall efficiency. ### 5. Good comms tool **Rating:** 5.0/5.0 stars **Reviewed by:** Diosa Marie A. | Global HSSE Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Poppulo?** The performance reports of each comms are helpful in gaging the participation of the receivers of the comm. With this, we know where to put the comms for optimum reach. **What do you dislike about Poppulo?** Cannot search an individual in the tags section. It would be helpful if it can, to know where an individual is listed in the tags. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is solving the problem: are we reaching our target audience? It is benefiting us by knowing how we can best reach them, what works and what to improve in the comms. ### 6. Effective tool that makes deep audience segmentation possible **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Poppulo?** Poppulo integrates seamlessly with our HRIS data to allow us to target article-level content within our all-staff newsletter. Our internal comms department send content through Populo 4-10 times a week. **What do you dislike about Poppulo?** The product is pretty plug-and-play in terms of content creation but the included templates within Poppulo have limited customization options. **What problems is Poppulo solving and how is that benefiting you?** We are a large healthcare company with multiple hospital locations and staff with very different job roles. Poppulo lets us tailor content within our all-staff publications to specific groups and areas to ensure a personalized user experience. ### 7. Poppulo can handle large networks of digital signage accross many locations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Poppulo?** Allows targetting segments, content management accross departments **What do you dislike about Poppulo?** Expensive, less strong for "knowledge management". **What problems is Poppulo solving and how is that benefiting you?** Helping us to manage VCI signage deployments ### 8. Poppulo Email Software **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** The email planning tools are helpful to plan subject lines and see timing for when communications get sent out. Some of the templates are helpful when trying to build an email from scratch. Distro lists seem to be easily integrated with our HR system. **What do you dislike about Poppulo?** Poppulo is one of the more challenging internal email platforms to use. Most email builders are drag-and-drop editors, so it's very hard to use when trying to edit elements and takes double the time to create simple emails. The review process can also be challenging, as you have to send a test for everything vs. being able to easily export a PDF. **What problems is Poppulo solving and how is that benefiting you?** Sending emails to our employees to keep them informed and engaged. **Official Response from Heather Bicknell:** > Thank you for taking the time to share your feedback on Poppulo. We're delighted to hear that our planning tools, templates, and automated distribution list syncing are helping you keep employees informed and engaged. We understand your concerns about the email builder. I’m excited to share that we have an update coming soon that we believe will address your needs. Poppulo has always aimed to balance robust governance and brand controls with user-friendly design. While our original workflows were designed with feedback from the world’s largest companies with strict brand standards, we recognize that some customers would prefer greater flexibility. This year, we’re reimagining our email builder to provide a more flexible drag-and-drop experience. Admins will still have control over which users can make design changes to ensure consistency. We invite you to join our upcoming customer-exclusive roadmap session to learn more. Please reach out to your CSM for details on the session and other ways to get involved. In the meantime, your CSM can assist with reviewing your templates to see if changes could be made for more flexibility. Thank you again for your review. Please feel free to reach out to anyone at Team Poppulo with any further suggestions or concerns. ### 9. Great way to communicate with large number of staff with different shifts. **Rating:** 5.0/5.0 stars **Reviewed by:** Renata R. | HIM Coordinator- Information Systems, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Poppulo?** How easy is it to load and edit and time out certain information. Also the amount of loads we can add, I appreciate that we can add many at a time. Access was also easy to implement for our team, which helped get us a better understanding of the system and support from techs, their customer service is the best. Personally I update in Poppulo every month, sometimes more often, and its extremely user friendly. **What do you dislike about Poppulo?** The only downside, and maybe its our contract, is that we cannot include slides with movement/sounds or powerpoints to the screen. It is something we would enjoy doing for staff. **What problems is Poppulo solving and how is that benefiting you?** Helping us with Communication, which many users ignore when emailed, but catches their eye on the signage when walking in or out of building. ### 10. It's becoming better and better with time! **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly E. | Translator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Poppulo?** It's simple to make elegant newsletters or flash emails in a matter of minutes **What do you dislike about Poppulo?** THe image gallery still needs some work. A keyword search or a way to jump to any letter of the alphabet wouls speed things up, specially when you have thousands of pictures in the library. **What problems is Poppulo solving and how is that benefiting you?** Poppulo allows me to send important information to our workforce across the country in a simple and elegant way. Creating tags for distribution lists is a great feature. ### 11. Extremely robust product/company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2019 **What do you like best about Poppulo?** The customer service is top-notch. There are several excellent avenues to get help: the forum, which links to customer service techs, and I have a dedicated Customer Success Manager who is always there to get me what I need. **What do you dislike about Poppulo?** I wish the interaction with other products were easier. APIs are available but seem complicated at best. We just do not have the in-house expertise to get it set up and maintained. Their customer service is great and has helped me on many occasions, but I could never really get it going. **Recommendations to others considering Poppulo:** Ask questions in the forum. Super helpful. **What problems is Poppulo solving and how is that benefiting you?** Dissemination of information throughout the college. That is what has been beneficial. ### 12. Best communications enterprise tool I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Grace R. | Internal Communication and Engagement Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Poppulo?** I love the regular newsletters outlining the latest learning webinars, how to better use Poppulo, but also insights from Poppulo themselves such as their own internal communications strategy. Tags are so easy to update, create and delete. Communications are pulled together in a blink of an eye, easy to use, and lots of ways to personalise templates. I started using Poppulo 8months ago and I wouldn't go back to my previous tool, I picked it up very quickly and was able to start using more features quite quickly. **What do you dislike about Poppulo?** Sometimes keyboard shortcuts don't work in emails, such as to bold letters. I wish we could set default colours for the text so it saves time. Analytics are a little harder to understand and pull, especially with newsletters, as the data seems to be messier - perhaps a webinar on understanding data for newsletters could be a suggestion? **What problems is Poppulo solving and how is that benefiting you?** Analytics is none existant in emails, so introducing Poppulo has meant we can track readership and engagement across different emails, topics, times of day, audience etc which is really helpful when trying to improve this. ### 13. Poppulo is a great tool **Rating:** 3.5/5.0 stars **Reviewed by:** Laura W. | Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Poppulo?** Poppulo is a great tool with the ability for us to see who opened the email and what type of content staff are most interested in. **What do you dislike about Poppulo?** It seems like there are technical issues w/ Poppulo at times which prevents us from being able to send communications. **What problems is Poppulo solving and how is that benefiting you?** Poppulo allows us to see staff engagement with emails sent on behalf of leaders. ### 14. Simplify internal communication usage with intuitive newsletter tools **Rating:** 4.5/5.0 stars **Reviewed by:** Adam I. | Accountant Asisstant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Poppulo?** Poppulo help to simplify newsletter delivery platform and make it easy for employees to aware of company latest news and changes. Instant messaging is the most interesting module that let me and my team to get connected instantly and create private group message to chat about our work progress. Compatible to be install/setup on desktop and mobile devices give flexibility in operating Poppulo and not restricted only to one device per user. **What do you dislike about Poppulo?** Limited choice for email template for different uses is what I dislike. I have to create my email form scratch and It take my time to create a simple email. **What problems is Poppulo solving and how is that benefiting you?** Latest company infromation distibution using newsletter. Private chat room for group or P2P that give privacy for worker to interact with other. Digital signage to distibute information using screen display at office. ### 15. Results reporting allows for continuous improvement in communications! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Poppulo?** The reports and results feature have help me to better understand my audiences and improve my communications. I've learned and improved in the best times to send communications and better titling options for higher readership. **What do you dislike about Poppulo?** Preview option will sometimes not capture the exact look of sent message. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is linked to our HR systems so we have current distribution lists at all times. No more missing people who have recently changed organizations. ### 16. Very useful tool for internal communications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** It is very easy to create newsletters and send them directly to staff in the same app. **What do you dislike about Poppulo?** The downside would be the cost - it's a great tool for small businesses too but budgets may not permit. So options for smaller businesses would be great. **What problems is Poppulo solving and how is that benefiting you?** Gettting key information to all staff in an engaging way. ### 17. Impactful and effective internal communication platform **Rating:** 4.5/5.0 stars **Reviewed by:** Canh B. | Customer support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Poppulo?** Poppulo modernize and give big impact on our internal communication as a company. It is easy to use, easy to access and have multiple communicating channel that it can support, such as mobile application, email or SMS. Installation is easy, especially for mobile device that we just need to install the apps and login using our access detail. Group instant chat room or private room is available for team usage. **What do you dislike about Poppulo?** As for now, I have not experience any problem with Poppulo. No bugs, freezing sceen or anything major with the application. **What problems is Poppulo solving and how is that benefiting you?** Employees engagement to post comment or discuss on any post on the main channel. Interact with post to add likes, imoji or post a comment. ### 18. An easy seamless experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Poppulo?** The ease to create your own communications or use one of the variety of templates available. **What do you dislike about Poppulo?** Poppulo sometimes takes long to load and templates have features which you can't edit or there is a limited variety **What problems is Poppulo solving and how is that benefiting you?** I can update the whole of our department on key people updates every week on a centralised consistent platform ### 19. Always the best customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Poppulo?** Whenever I've had a problem figuring out how to get the platform to do what I want, or when the system doesn't behave as I expect, Poppulo's customer service team has provided speedy, attentive support in getting my question answered or my issue resolved. Their team is easy to reach, helpful, and kind. **What do you dislike about Poppulo?** The platform currently has some limitations in how it's possible to organize/move your data -- for example, you can't move a live communication to a different folder, and it's not possible to create subfolders. **What problems is Poppulo solving and how is that benefiting you?** We use Poppulo for distributing internal communications on technology updates, primarily. In that sense, Poppulo is helping us navigate change management when our users will experience an update to an existing system or a new system. ### 20. A must have for internal communications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** Besides it's ease of use, the two factors I like best about Poppulo are audience segmentation and being able to target and tailor content for different audiences, and the measurement and insights it gives you. Both are essential to delivering effective, strategic internal communcations. **What do you dislike about Poppulo?** I have been using Poppulo for many years across different organisations - my main dislike is that i've not seen many huge developments and advancements in that time. I would like to see more innovation. **What problems is Poppulo solving and how is that benefiting you?** We are a very diverse organisation, so being able to easily segment our audiences and provide tailored targeted content is essential to landing our messages. ### 21. Adequate tool - seems to lack key features and updates **Rating:** 3.0/5.0 stars **Reviewed by:** Erica W. | Internal Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** It is incredibly user friendly and has some nice design options. This is our single-source email tool, and I like the integrations available. **What do you dislike about Poppulo?** We experience all kinds of formatting issues, and it is disappointing that we're not able to update our templates (at least on an annual basis) for free. Everything costs extra. **What problems is Poppulo solving and how is that benefiting you?** Streamlined internal communications to all assocaites with an email - single-source tool. ### 22. Exactly what you want! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt W. | Application Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Poppulo?** The software gives you the ability to do exactly what you want. Through both web and application-based software, you can streamline complex Digital Signage Presentations **What do you dislike about Poppulo?** As an advanced developer, I would like to see more error checking or any error checking when scripting. It gives you so much potential, but often critical time is spent in trial and error due to a misspelling in "Player.SetVariable" or other basic expressions. **What problems is Poppulo solving and how is that benefiting you?** It gives me the ability as a single admin to reach a much larger audience without investing in other resources to accomplish a task that the player performs with minimal user input. **Official Response from Raina Hathorne:** > Matt, thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great experience with Poppulo’s digital signage solution, and I’ve passed the scripting feedback to our Product team. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 23. Efficient; Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Poppulo?** That is easy and fast to communicate to your lists. **What do you dislike about Poppulo?** It required a tremendous amount of maintenance. **What problems is Poppulo solving and how is that benefiting you?** The biggest challenge is maintaining the lists and removing old data that no longer is necessary. It is great for sending out communications quickly. ### 24. Needs work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** I find the site itself to be helpful in a business fashion. It has a user-friendly UI and various levels of information at your fingertips. **What do you dislike about Poppulo?** The support response could be improved. Submitting a support ticket does not guarantee a response. I usually wait several days without an email letting me know my ticket has been viewed or is in a queue. **What problems is Poppulo solving and how is that benefiting you?** If I get support response it's to address an issue with design or implementation of the software I use for digital signage. ### 25. Accessible Communications Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Doug S. | Communications Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Poppulo?** It is accessible and easy to navigate. I was able to learn from it very quickly. **What do you dislike about Poppulo?** It is sometimes a bit rigid in terms of what I can do. **What problems is Poppulo solving and how is that benefiting you?** How to best reach our audience of employees and how to track open rate success. ### 26. Easy to use and great functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Poppulo?** Love the content macros, customisable fields and all round ease of using Poppulo. The events side is one I always recommend internally, the metrics it gives you and ability to chase those who haven't responded is far better than standard outlook invites. Their support team are also very quick and understand my questions and answer them fully, **What do you dislike about Poppulo?** I wish their test server was a bit quicker and when testing events with multiple sessions, it allowed you to test that it had worked on any session you pick and not just by sending the first one. **What problems is Poppulo solving and how is that benefiting you?** It allows us to email thousands of colleagues and also invite them to events and provides valuable metrics ### 27. Communication and Collaboration Benefit **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** Ease of use - ability to create a volume of communications and train on workflows. **What do you dislike about Poppulo?** People management, licensing tied to individuals, not so easy to implement. **What problems is Poppulo solving and how is that benefiting you?** Centralized communication concepts are spot-on, allowing people to build common look and feel communications and deliver reliably. ### 28. Full functionality for digital signage **Rating:** 4.5/5.0 stars **Reviewed by:** Correia R. | Commercial Account, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Poppulo?** Reach and invite interest from the right audience with digital signange that can be edit and customized with brand presence. Simple design for the dashboard to find and navigate between tools. Connect with colleagues wether by email or directly from the mobile application promote quick communication for a better collaboration. **What do you dislike about Poppulo?** Limited layout template provided on the library. Need to build design ourself to make it fit with objective. **What problems is Poppulo solving and how is that benefiting you?** Easy access and usage from mobile application for employees to communciate with peers. Pulse survey to collect feedback from employees about work satisfaction. ### 29. Some formatting quirks, but overall a good product. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Poppulo?** The best thing about Poppulo is the clone functionality that allows users to duplicate previous emails and reuse templates. The delivery tracking is very helpful since that is not available in Outlook. **What do you dislike about Poppulo?** Poppulo has some formatting quirks that take a bit of trial-and-error to figure out. For example, the fonts do not exactly mirror common programs like Microsoft Office programs, meaning that if you want to deliver an email that appears like Arial size 10 in Outlook, you neet to use Arial size 13 in Poppulo. It would also be great if the date formatting on calendar invitations was more customizable. For example, I would prefer the dates be displayed as day, month, year. **What problems is Poppulo solving and how is that benefiting you?** Poppulo offers the ability to track delivery and opens. It makes using our templates easy with its Clone feature. ### 30. Employees communication platform & customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paludo M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Poppulo?** Best platform to distibute new infromation/news about organization using news feed, as part of the weekly newsletter for our internal communication module. Easy to use and install it on personal device (i.e smartphone). **What do you dislike about Poppulo?** Inline translation using the machine translation is inaccurate and lead to problem when the word that it use has mislead audience. **What problems is Poppulo solving and how is that benefiting you?** Employees engagement and communication has improve and easier to reach everyone using multi-channel sharing. Employees can comment, react and share information that is posted on news feed. ### 31. Fast and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Poppulo?** Cloud platform which helped our process the most. Really helpful **What do you dislike about Poppulo?** Logging out/sign out bit quicker if idle for some time. That could improve or idle time could be increased. **What problems is Poppulo solving and how is that benefiting you?** better management of content and updation is fast. ### 32. Complete one stop shop for all your communication efforts **Rating:** 4.0/5.0 stars **Reviewed by:** Simon W. | CFB Global Change Management Lead - Smart Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Poppulo?** High quality templates, ease of use for content creation & editing. **What do you dislike about Poppulo?** Certain images are difficult to fit in the design & final lay-out of your end product, requires some trial & error but worth it in the end. **What problems is Poppulo solving and how is that benefiting you?** Measuring effectiveness of targeted communication initiatives, increasing interaction ### 33. 5 Year Poppulo Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Cortney S. | Manager, Corporate Brand & Engagement, Corporate Affairs & Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Poppulo?** I love easy the backend / dashboard is to navigate. The metrics reporting tools are extremely easy to use and helps me build my reports so fast and well. It pulls numbers I often don't think of. **What do you dislike about Poppulo?** The template to create emails is a little difficult to use. I wish there were better pre-populated templates for my users. They struggle a lot with creating the emails. **What problems is Poppulo solving and how is that benefiting you?** All of our internal communications go out through Poppulo. ### 34. Responsible for the digital signage in our department **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn M. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** It is the best was to organize our digital signage! **What do you dislike about Poppulo?** There could be more ways to change applets that are created **What problems is Poppulo solving and how is that benefiting you?** Displaying our monthly birthdays in an applet instead of having to post each month ### 35. Its a great platform. Our entire project uses this. The support is great **Rating:** 5.0/5.0 stars **Reviewed by:** Reshma M. | Senior Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Poppulo?** awesome customer service. We have regular connects with the team to check. **What do you dislike about Poppulo?** I didnt find anything unusual with the platform **What problems is Poppulo solving and how is that benefiting you?** our entire set of machines are saved in Poppulo and we use it regularly ### 36. I use for a monthly newsletter **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Principal Benefits Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Poppulo?** The layout update has been very helpful and easy to use **What do you dislike about Poppulo?** You can't update a posted article in real time. you have to resend it out.. **What problems is Poppulo solving and how is that benefiting you?** Ease of internal comms ### 37. Recent happy user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Poppulo?** It's a very useful and easy to understand platform. Plus customer support is fast and personalized. **What do you dislike about Poppulo?** Sometimes I struggle with formatting as editing article and editing theme is independient and it could be frustrating. **What problems is Poppulo solving and how is that benefiting you?** I'm not very sure as I'm a very recent user (3 months), but I can tell that I'd be listened to in case there's a problem, and that's very comforting. ### 38. Multiple People Managing Multiple Campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Heather T. | Director of Learning and Development, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Poppulo?** I love the folders to store all of our different campaigns for different events and divisions. It makes it a lot easier to create, store, and find our content. I also really appreciate being able to clone an older piece and make edits. The templates make it much easier to create newsletters too. The platform has a lot of capabilities. **What do you dislike about Poppulo?** Formatting can be a challenge. Whether copying and pasting text from a document or trying to get the spacing and lines correct this can be very challenging. There are a LOT of features in the system but they are often hidden and you don't know they are there until you stumble into them. **What problems is Poppulo solving and how is that benefiting you?** Poppulo makes it easier for me to get messages out, in a beautiful templated format, to our teammates quickly and efficiently. One team keeps the list data up-to-date so that the other team can create and send communications easily without having to figure out where to send them. **Official Response from Raina Hathorne:** > Heather, thank you so much for taking the time to share your experience with Poppulo. We're thrilled to hear that you find our platform instrumental in easily managing multiple campaigns. It's fantastic to hear that the folder organization for different events and divisions works well for your internal communication efforts. We appreciate your insights on formatting challenges, and we're actively working to enhance this aspect for a smoother user experience. Overall, we're glad to hear that Poppulo is streamlining your communication processes and enabling quick and efficient dissemination of beautiful, templated messages. At Poppulo, we're committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences. ### 39. Improve communication between teams **Rating:** 4.5/5.0 stars **Reviewed by:** Nadia S. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Poppulo?** Modernizing communication medium between teams and colleague for internal usage. Fast and easy tools to use to connect with the right user at any time. Integration with Microsoft 365 make the content template management much more easy to choose. **What do you dislike about Poppulo?** We require more customization on content template and formatting. It will help us to edit email template with the email objective and can accelerate the content design process. **What problems is Poppulo solving and how is that benefiting you?** Connect and keep internal communication with all empoyees easy by using the newsletter. Everyone will get the latest news on company changes from the newsletter and keep on the loop. ### 40. Good email system for beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Poppulo?** User-friendly interface, simple to manage and edit / organize information. **What do you dislike about Poppulo?** Limited to the section types provided, and I've found not all templates offer the same section types or formatting options. **What problems is Poppulo solving and how is that benefiting you?** As a recent hire, Poppulo allows me to review historical communications to better understand the brand voice and cadence of communications, as well as our opportunities. ### 41. Good product for Mass Mailing with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Poppulo?** Customer Support, Frequency of Use, Ease of Use **What do you dislike about Poppulo?** Small amoount of templates, Hebrew English alingment issues **What problems is Poppulo solving and how is that benefiting you?** Mass mailing communications, with several DL's and dedicated populations ### 42. Continuously improve employees communication and engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Vendas M. | Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Poppulo?** Connect with employees and colleagues by using email for internal message and communication. Sent out weekly newsletter to all empoyees so no miscommunication and everyone has the same objective. Improve the email open rates by using the design template. **What do you dislike about Poppulo?** Small library for email template to choose. Most of the time, I have to design myself for the email template, which is taking so time to complete. Overall, it is one of easiest mass communication tools that I have use. **What problems is Poppulo solving and how is that benefiting you?** Corporate communication with empolyees isn't an issues no more. Tailor the communication hub from email to application messenger. ### 43. Fast and accurate employees communication hub **Rating:** 4.5/5.0 stars **Reviewed by:** Sultan R. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Poppulo?** I love the mobile application that provided by Poppulo that allows me to connect and contact my employees internally. Easy to reach everyone on the company even when they do not have official business email, but still can receive the messages. **What do you dislike about Poppulo?** Lacks of communication or content template. I have to draft everything from scratch and it is taking time. Some of the feature isn't detailed explained on the guides video. **What problems is Poppulo solving and how is that benefiting you?** Provide a streamline communication medium that can reach to employees easily. A very good medium to replace the email newsletter. ### 44. Poppulo Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Poppulo?** Poppulo provides great metrics, it's easy to use, especially for targeting emails or sending on behalf of an executive. **What do you dislike about Poppulo?** The templates, once created, would be more useful if they could be manipulated/changed without having a new template created. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is especially useful for measuring engagement for our executive emails and internal newsletters. ### 45. Simple to operate but high in benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Gastros P. | Marketing Assosiate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Poppulo?** The implementation of analytics to monitor email open rate and email delivery rate has many benefits. We now know all the data and make improvement on our email content design to attract recipient to open the email. **What do you dislike about Poppulo?** We are satisfied with our experience using Popplo. No dislike with the platform and happy with all the tools that can customized email design and content. **What problems is Poppulo solving and how is that benefiting you?** Keeping all employees updated with organization latest news and information in one easy newletter. No more disinformation form unreliable source. ### 46. Easy to use system which improves continuously **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Dairy | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Poppulo?** I have had a very positive experience with Poppulo. I use their Email for communication to our members on a daily basis. The support on the rare occasion that I have had to use is second to none. The email platform is user friendly and continues to develop and improve all the time. There is a super bank of information which you can refer to to upskill yourself. There are also very professional and informative webinars **What do you dislike about Poppulo?** There is nothing that I dislike about Poppulo **What problems is Poppulo solving and how is that benefiting you?** Communication with members ### 47. Strong tools that need development to stay current **Rating:** 3.5/5.0 stars **Reviewed by:** David T. | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Poppulo remains one of the best internal comms email platforms on the market. The ease of set up, email creation, and measurement make it a great tool for any business looking to use email to engage colleagues. There's a lot of customisation possible for advanced users, and the integration of a survey tool and event tracking is a nice bonus for teams who want more from the platform. **What do you dislike about Poppulo?** The major issue is the email builder feels like it was designed over a decade ago. There's been no major enhancements to user experience and new platforms have much better WYSIWYG editors with drag and drop creation and more creative layouts. That said, if you can work confidently in tables, you can do a huge amount with the tools available. **What problems is Poppulo solving and how is that benefiting you?** It provides an all in one digital comms platform to make sure our emails land with impact, and allows us to measure that impact with detailed analytics. Over the last six months, we've built a clear view of what colleagues want from our emails and digital comms, which we're able to use to improve what we do. **Official Response from Raina Hathorne:** > David, thank you for taking the time to share your thoughts on Poppulo. We're pleased to hear that you find Poppulo to be one of the best internal comms email platforms available. Your feedback on the ease of setup, email creation, and measurement aligns with our goal to provide a robust and user-friendly solution for engaging colleagues. We understand your feedback about the email builder, and we're actively working to enhance the user experience. Your input is invaluable in guiding efforts to improve our platform. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 48. Do Not Use Poppulo **Rating:** 0.0/5.0 stars **Reviewed by:** Jaclyn B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Nothing. The service is slow, our needs are not listened to, and our customer support reps do not seem to care. **What do you dislike about Poppulo?** Everything. We have been working on what we thoguht would be a simple project for eight months with minimal progress. To Poppulo's credit, there were additional steps we needed to take which added to this timeline. However, now that we are at the point of being able to work on our original goals, we are being told those were never requested. Everyone seems to only have a one track mind. We ask for three things, only the most recent gets attended to while the others are forgotten about. WHen we ask about the other items, we are told they were never requested, despite having a paper trail with these requests. We are so frustrated with the service that we are dangerously close to pulling our contract. Make it easy for yourself and just do not use Poppulo. **What problems is Poppulo solving and how is that benefiting you?** Literally none. It has been eight months since we requested a design upgrade and all tha has happened is reupping our contract with no benefits or additional services recieved. **Official Response from Raina Hathorne:** > We're genuinely sorry to hear about your experience with Poppulo and sincerely appreciate your feedback. Your experience does not align with the level of service we aim to provide. Your feedback is important, and we’re committed to addressing your concerns promptly. We acknowledge that there were misunderstandings and missteps along the way, and we’re dedicated to making things right. If you’d be open to a conversation, please reach out to us directly, and we’ll prioritize addressing your specific concerns. Thank you for your feedback; it helps us improve. We look forward to the opportunity to provide you with a better experience. ### 49. Great internal comms tool that is constantly improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Poppulo?** It creates strong, branded newsletters that are easy to compile with it's intuitive drag and drop features. Poppulo also provides great insights into your internal communications. **What do you dislike about Poppulo?** As an enterprise user, I would like more flexibility in creating sub-accounts and changes to templates. Currently requests like these go through the process of an online request form to the support team. It can take a few days to resolve as the support team aren't the quickest in coming back. Sometimes, changes to your template design (such as adding or removing a component) needs to be actioned urgently and so it would be easier for users to be able to do this themselves. **What problems is Poppulo solving and how is that benefiting you?** Allows us to send our internal staff communications in a sleek and branded design template. Provides useful analytics to help shape out employee comms. **Official Response from Raina Hathorne:** > Thank you for sharing your valuable feedback on Poppulo. We're delighted to learn that you appreciate our intuitive features for creating branded newsletters and the insightful analytics that contribute to shaping your employee communications. We're actively working to enhance the flexibility of template change requests. We invite you to reach out to our support team to share additional recommendations as we work toward a more efficient and responsive experience. Customer insights are crucial in guiding our ongoing improvements. Thank you for choosing Poppulo—we look forward to continuing to support your internal communications efforts. ### 50. Don't "fly blind" Use Poppulo for solid metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Poppulo?** The metrics, ability to target articles. **What do you dislike about Poppulo?** Editing the layouts is a little cumbersome. **What problems is Poppulo solving and how is that benefiting you?** It allows us to target our comms, see who's reading them, and see what interests our employees. ## Poppulo Discussions - [What is Poppulo used for?](https://www.g2.com/discussions/what-is-poppulo-used-for) - 1 comment - [How do you use Poppulo?](https://www.g2.com/discussions/how-do-you-use-poppulo) - 2 comments - [What is internal email system?](https://www.g2.com/discussions/what-is-internal-email-system) - 1 comment - [What is PoliteMail?](https://www.g2.com/discussions/what-is-politemail) - 1 comment - [What does Poppulo do?](https://www.g2.com/discussions/what-does-poppulo-do) - 1 comment - [View Poppulo pricing details and edition comparison](https://www.g2.com/products/poppulo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+08%3A15%3A48+-0500&secure%5Bsession_id%5D=616fc70f-140e-4a3f-b9ca-d248de3409a5&secure%5Btoken%5D=2f6a951cac3638feddfc43d1ea9d7ed32847348d07631bced0fff505146ca941&format=llm_user) ## Poppulo Integrations - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - 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Interoperability **Employee Engagement** - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) **Platform Content** - Media Formats - Media Editor **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Platform Content** - Employee Pulse Surveys - Survey Customization **Platform Interoperability** - Hardware **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text Summarization **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Platform Additional Functionality** - Employee Segmenting **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Additional Features - Employee Communications** - Analytics - Integrations **Agentic AI - Digital Signage** - Cross-system Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Poppulo Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,586 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (245 reviews) - [Firstup](https://www.g2.com/products/firstup/reviews) - 4.4/5.0 (205 reviews)