# Poppulo Reviews **Vendor:** Poppulo **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.3/5.0 **Total Reviews:** 312 ## About Poppulo Poppulo is the leading provider of enterprise employee experience and digital signage software designed to enhance communication and engagement with your most important audiences. Trusted by over 4,500 global organizations, including over 40 of the Fortune 100, Poppulo aims to maximize communication effectiveness to help businesses achieve their strategic goals. Headquartered in Denver, Colorado, with regional offices in Cork, Ireland, and Bengaluru, India, Poppulo is at the forefront of innovation in enterprise communications. ABOUT POPPULO EMPLOYEE COMMUNICATIONS SOLUTIONS Poppulo's AI-powered multichannel employee experience platform ensures each employee receives the right message—precisely how, when, and where it matters most. By delivering relevant, personalized, and measurable communications, Poppulo makes it easy to engage employees across email, mobile, Microsoft SharePoint and Teams, and digital signage. This flexibility allows organizations to engage their employees effectively, regardless of their location, workstyle, or preferred communication method. Poppulo's key features include AI-powered personalization, robust governance, and seamless integration with existing HR systems. The platform's advanced analytics capabilities enable organizations to measure the impact of their communications, providing insights that can inform future strategies. By delivering personalized and measurable communications, Poppulo empowers organizations to create a more engaged workforce, ultimately leading to improved productivity and employee satisfaction. Key use cases for Poppulo's employee experience software include leadership communications, corporate or internal communications, HR and IT communications, operational communications, and strategic or change communications. ABOUT POPPULO DIGITAL SIGNAGE SOLUTIONS Poppulo's enterprise digital signage solution, formerly known as Four Winds Interactive, is powerful, flexible, and scalable--designed to engage your most important audiences, whether customers or employees. Whether you need simple templates and pre-built apps or complex builds with live data integrations, Poppulo has you covered. Poppulo's end-to-end digital signage platform includes cloud-based management, advanced authoring, and an integration framework to connect content from third-party systems. Supporting a vast array of hardware, whether sourced from Poppulo or brought by you, Poppulo's in-house experts and professional services teams can manage your signage, allowing you to fully leverage visual communications to drive audience engagement, improve customer service, and boost sales. Key use cases for Poppulo's digital signage software include brand and customer experience, performance management, workplace communications, and facilities management. ## Poppulo Pros & Cons **What users like:** - Users value the **ease of use** of Poppulo, finding it straightforward for communication across various channels. (20 reviews) - Users praise Poppulo for its **communication efficiency** , enabling fast and easy connectivity across multiple channels. (11 reviews) - Users find Poppulo's **helpful performance reports** valuable for optimizing communication reach and engagement. (11 reviews) - Users find Poppulo extremely **user-friendly** , appreciating its ease of access and excellent customer support for seamless updates. (10 reviews) - Users commend the **exceptional customer support** from Poppulo, consistently providing timely and attentive assistance for all inquiries. (9 reviews) - Users commend Poppulo for its **user-friendly communication tools** , facilitating efficient engagement and insightful analytics. (8 reviews) - Users love Poppulo's **intuitive design and powerful analytics** , making it easy to engage and track internal communications. (8 reviews) - Content Management (7 reviews) - Team Collaboration (6 reviews) - Easy Communication (5 reviews) **What users dislike:** - Users note the **limited features** of Poppulo, especially missing multimedia options and restricted layout templates. (9 reviews) - Users find the **limited customization** options in Poppulo's templates restrict their content creation flexibility. (6 reviews) - Users express concerns over **missing features** like advanced templates and multimedia support, craving more innovation in Poppulo. (6 reviews) - Users face frequent **formatting issues** with Poppulo, making email creation and editing more difficult and time-consuming. (5 reviews) - Users are disappointed by the **limited options** for templates and features in Poppulo, affecting their design flexibility. (5 reviews) - Organizational Challenges (5 reviews) - Editing Issues (4 reviews) - Hardware Limitations (4 reviews) - Lacking Features (4 reviews) - Users are frustrated by the **limited choice of email templates** , resulting in time-consuming and tedious email creation. (4 reviews) ## Poppulo Reviews ### 1. Poppulo is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle W. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Poppulo?** I like that in Poppulo you are able to personalise your emails as much or as little as you like. It is by far the best communication tool I have used in my internal communications career. I also appreciate the help desk, which is a smooth and simple process to use to get your questions answered. **What do you dislike about Poppulo?** That we are not able to un-send or recall emails! Managing people tags and lists can also be a little painful at times. **What problems is Poppulo solving and how is that benefiting you?** We are able to communicate quickly with our employees at any time. **Official Response from Raina Hathorne:** > Danielle, thank you for taking the time to share your positive experiences with Poppulo. We're thrilled to hear that it is the best communication tool you've used in your internal communications career. We appreciate your kind words about the personalization options within Poppulo and our responsive help desk. It's our goal to provide a platform that empowers users to tailor their communications while offering seamless support. Poppulo is designed to enable quick and effective communication with employees, and we're delighted to be a part of your strategy to connect with your team. Thank you for choosing Poppulo—we look forward to continuing to support your internal communications efforts. ### 2. The Immense Feature rich nature of the website **Rating:** 5.0/5.0 stars **Reviewed by:** Dilip Teja p. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2023 **What do you like best about Poppulo?** Poppulo provides a lot of features trough its web version which othewise would have been a lot difficult to get hands on the software. Also the great documentation of the poppulo helped a ton to be able to get started with the website and work on more advanced features **What do you dislike about Poppulo?** There are no downsides as such for a great software like Poppulo. But If you ask any, I would be interested in seeing many video documentations provided to every feature to understand the technology in more visual manner. **What problems is Poppulo solving and how is that benefiting you?** It helped solve the content management by not only providing the great UI but also great features to display content in the manner which cannot be done without the software. **Official Response from Raina Hathorne:** > Dilip, thank you for sharing your feedback! We're delighted to hear that you appreciate the helpful documentation that has assisted you in getting started with the platform. Your suggestion about video documentation is excellent! We understand the value of visual learning, and we'll certainly consider adding more video resources to help users like you understand our technology in a more visual manner. Thank you for choosing Poppulo, and your valuable feedback will help us improve our services further. ### 3. User-friendly, great results **Rating:** 5.0/5.0 stars **Reviewed by:** Ella D. | Political Action Committee Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Poppulo is user-friendly with intuitive navigation. I'm able to quickly send or schedule mass communications. The analytics dashboard allows us to easily discern trends and preferences among readers of our communications. This actionable feedback has yeilded fantastic results. I especially like how it's easy to send emails on behalf of other employees and spoof the emails address and name. **What do you dislike about Poppulo?** In very limited circumstances the program has misdirected auto-replies to the incorrect inbox. Poppulo has since made this very minor limitation clear using a disclaimer on the website. We mitigated the issue. It wouldn't effect my choice to use poppulo in the future. **What problems is Poppulo solving and how is that benefiting you?** Poppulo offers me the ability to send mass emails, which I don't have in my standard email platform. The reader data is really helpful as we refine our strategic communications. **Official Response from Raina Hathorne:** > Thank you for sharing your positive experiences with Poppulo, Ella! We're thrilled to hear that you find our platform user-friendly with intuitive navigation, enabling you to send or schedule communications efficiently. It's great to know that the analytics dashboard has been instrumental in discerning trends and preferences among readers, yielding fantastic results for your strategic communications. We're pleased that you appreciate the ease of sending emails on behalf of other employees and spoofing the email address and name. We appreciate your feedback regarding a very minor limitation, and we're glad to hear that you've mitigated the issue. Your understanding is valued, and we're committed to continuously improving our platform. Thank you for choosing Poppulo, and we look forward to continuing to support your communications and strategic endeavors. ### 4. Easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia W. | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Poppulo?** Easy to use and send communications, and it has helped us manage our contact lists **What do you dislike about Poppulo?** Templates can be tricky to use sometimes and there aren't a large variety of pre-made ones to choose from. They are hard to make your own and have them themed to your brand **What problems is Poppulo solving and how is that benefiting you?** Poppulo makes it easy for us to engage with our clients quickly and effectively **Official Response from Raina Hathorne:** > Alicia, thank you for taking the time to share your thoughts on Poppulo. We're thrilled to hear that you find our platform easy to use and that it has been instrumental in managing your contact lists. We appreciate your feedback regarding the templates. We're actively working on our templates to provide more variety and make customization easier. Your input helps us improve, and we're committed to ensuring our templates align seamlessly with your brand. At Poppulo, we're committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences. ### 5. Great platform that is always making enhancements! **Rating:** 4.5/5.0 stars **Reviewed by:** Mollie T. | Server Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Poppulo?** I enjoy that Poppulo is always willing to take feedback from its users and make enhancements to the platform. It's also very up-to-date with current times in terms of technology. **What do you dislike about Poppulo?** I wish that we could schedule content per device rather than having to have a channel that holds a playlist for a device, if that makes sense. It can be cumbersome doing so. **What problems is Poppulo solving and how is that benefiting you?** Poppulo has helped streamline a lot of our communications. This is beneficial because I sit on a small marketing team, and having any way to help make our internal communications more effective and efficient is essential to our success. **Official Response from Raina Hathorne:** > Mollie, thank you for taking the time to provide your valuable feedback! We greatly appreciate your kind words about our commitment to user feedback and keeping our platform up-to-date with current technology trends. We've noted your feedback about scheduling content per device, and we're pleased to inform you that Poppulo does offer this capability! If you have any questions or need assistance setting this up, please feel free to contact our support team; they will be happy to guide you through the process. Thank you for choosing Poppulo, and we look forward to continuing to support your communication efforts. ### 6. Great Internal Comms platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Poppulo?** Facilioties like: Schedule send auto settings for folders synced AD easy to edit widgets **What do you dislike about Poppulo?** not enough templates branding limitations **What problems is Poppulo solving and how is that benefiting you?** Branding limitations ### 7. Four Winds user for several years, migrated to Poppulo. Almost exclusively web based interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Eric W. | Live Sports Streaming and Radio Broadcast, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Poppulo?** Web based interaction is great. As features are added for controlling and editing signage, it's only gotten better. **What do you dislike about Poppulo?** Honestly, I'm not sure what the exact difference between Refresh, Clear Cache, and Restart options. **What problems is Poppulo solving and how is that benefiting you?** Quick and consisten communication to our employees. ### 8. Poppulo is committed to helping you get the most out of your digital display screens **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Poppulo?** Poppulo offers so many additional resources that allow you to think creatively when managing display screens. Their software is easy to use and their customer support makes it easy to learn new skills. **What do you dislike about Poppulo?** You do need some technical knowledge to manage a set of display systems. It is not too difficult, but you need some understanding of computers and how cloud-based systems function. **What problems is Poppulo solving and how is that benefiting you?** We are communicating to students and staff on our campus in the most frequent places they visit, housing and dining. People from all over campus want to post in our locations. **Official Response from Raina Hathorne:** > Thank you for sharing your thoughts on Poppulo. We're delighted that you find Poppulo's additional resources conducive to the creative management of display screens. We take pride in providing user-friendly software and offering strong customer support to help you acquire new skills and enhance your digital signage strategy. We're thrilled to be a part of your strategy to connect with individuals from all over campus and offer a platform that supports their communication needs. Thank you for choosing Poppulo, and we look forward to continuing to support your digital signage needs. ### 9. Great customer service and reliable products **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Poppulo's interface is very user friendly and the support team is second to none. It's very easy to setup capitivating digital displays and if I ever need help, I can reach out to their support team who will answer in a timely manner. This makes it so I can have different team members upload content without having to go through me. **What do you dislike about Poppulo?** One thing I dislike is that if the players go offline, there is no notification sent to me. An email notification when one of the players goes offline would be a nice feature to add. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is helping us solve the problem of displaying room names and pictures for clients that rent our meeting space. This allows us to display a clients picture outside their meeting room so their guests know which way to go. **Official Response from Raina Hathorne:** > Thank you for taking the time to write a review! We appreciate it. A bit of good news, our platform does indeed have the ability to set up alerts. You can create email alerts for yourself or for your teammates with just a few clicks to monitor when any device goes offline. Please reach out to support or your customer success manager, or check out our knowledge base for a complete guide on how to set it up! We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 10. Excellent platform for corporate communications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Poppulo?** Poppulo is simple, easy to use and very versatile. It has served us well in corporate communications targeted to a certain audience. **What do you dislike about Poppulo?** The formatting can be restrictive at times, but overall they seem to care about our feedback and will work/train us to their best knowledge **What problems is Poppulo solving and how is that benefiting you?** It helps us with corporate communications and makes it easy to use each month when we distribute the newsletter **Official Response from Raina Hathorne:** > Thank you for taking the time to share your experience with Poppulo! We're delighted to hear that you find our platform simple, easy to use, and versatile, catering well to your corporate communications program. We appreciate your feedback about the formatting, and we want you to know that we genuinely value your input. We're committed to continuously improving our platform and are always here to provide training and support to enhance your experience. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 11. One for the Team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Poppulo?** Poppulo is a great communications tool! It's especially handy when you are collaborating the gathering of materials with your team before launching the communications. It is easy to use and integrates seamlessly with the google suite. It was easy to implement with the team when first trying it out. **What do you dislike about Poppulo?** I have no dislike about poppulo at this time. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is helping my team and I collaborate putting together communications for mass communications for our team. **Official Response from Raina Hathorne:** > Thank you for sharing your positive experience with Poppulo! We're thrilled to hear that you find it a great communications tool, especially for collaborative work with your team. The seamless integration with the Google Suite and the easy implementation with your team are aspects we're happy to provide. We're glad Poppulo is helping your team effectively put together mass communications. Your feedback is valuable, and we're committed to supporting your communication needs. If you ever have more insights to share, feel free to reach out. Thank you for choosing Poppulo—we look forward to continuing to assist your team! ### 12. Poppulo **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Poppulo?** Poppulo makes sending emails to the right people in the business easy and detailed analytics help tailor future communications **What do you dislike about Poppulo?** It can sometimes be challenging to get the desired effect when formatting and designing of emails **What problems is Poppulo solving and how is that benefiting you?** Poppulo's detailed analytics help us tailor our communications to the business and ensure that we drive engagement as much as possible - allowing us to monitor what is working and what isn't **Official Response from Raina Hathorne:** > Thank you for taking the time to share your insights on Poppulo. We're thrilled to hear that our platform makes it easy for you to send emails to the right people and that our detailed analytics are helping tailor your future communications. We appreciate your feedback about the formatting and design of emails. It's fantastic to know that Poppulo's detailed analytics are supporting you in tailoring communications to the business, driving engagement, and providing valuable insights into what works best. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 13. A great solution that could be tweaked **Rating:** 3.5/5.0 stars **Reviewed by:** Kelly E. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Poppulo?** Easy to build flash emails and newsletters **What do you dislike about Poppulo?** The picture library. Cannot use keywords to look for pictures. Can take a while to find content. **What problems is Poppulo solving and how is that benefiting you?** It helps our team to create our weekly newsletter **Official Response from Raina Hathorne:** > Thank you for sharing your thoughts, Kelly! We're thrilled to hear that you find Poppulo helpful for easily building emails and newsletters. Your positive feedback on this aspect is much appreciated. We also appreciate your constructive feedback about the picture library. We understand that the inability to use keywords for picture searches can be a challenge, and we're continuously working to improve the user experience. We're committed to improving your experience, so if you have any more suggestions or insights, please feel free to share them with us. Thank you for choosing Poppulo—we're honored to be a part of your team's communication efforts and look forward to helping you reach your most important audiences! ### 14. Not the greatest **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Poppulo?** Service center is always available to support with time sensitive issues in real time. Unfortunately the stability of the platform finds a user reaching out to help desk too frequently. Late test emails take very long to generate. Other tech issues where the system doesn't function properly etc **What do you dislike about Poppulo?** Lack of flexibility and design features. Difficult to work in article body to make the page pop. Very basis functions. More investment around diy templates and work with tables and icons and images more easily **What problems is Poppulo solving and how is that benefiting you?** Capturing employee engagement stats open click rates etc. unlike outlook u can track communications. Unfortunately not good enough with poppulo. If we have an item on a few newsletters simultaneously they need to be generated via different reports. Can't track item across editions. ### 15. Best Service **Rating:** 4.5/5.0 stars **Reviewed by:** Durai P. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** The platoform handles all complex situations better than any other company. They support all types of data and web service. the support and help was wonderful and their communciations are awsome. **What do you dislike about Poppulo?** the cost seems to be high. it works good if you know how to do it but can be difficult some time to operate **What problems is Poppulo solving and how is that benefiting you?** digital signage configuration and Poppulo helped the property to solve and reconfigure everything and trained us how to do it. they are great **Official Response from Raina Hathorne:** > Durai, thank you for praising Poppulo's ability to handle complex situations and support diverse data and web services. We're delighted that you've found our support and communications to be awesome. We've noted your feedback on cost considerations and are continuously working to optimize the platform. It's fantastic to hear that Poppulo has successfully assisted in solving digital signage configuration challenges for your property, and we're here to support you further. Thank you for choosing Poppulo—we're excited to continue supporting your digital signage needs. ### 16. Trend manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Poppulo?** I love that you can create engaging components and also include a lot of content without worrying about size. **What do you dislike about Poppulo?** I wish we could play music! I think it would be neat to have music play when the email is opened. **What problems is Poppulo solving and how is that benefiting you?** Email size restraints, distribution maximum in outlook, traceable content and clicks to know what our audience engages with **Official Response from Raina Hathorne:** > Thank you for sharing your thoughts about Poppulo. We're thrilled to hear that you love the ability to create engaging components and include content without worrying about size limitations. It's fantastic to hear that Poppulo is helping you overcome email size restraints and providing traceable insights into content engagement. We appreciate your feedback and are committed to evolving our platform to meet the dynamic needs of our users. Thank you for choosing Poppulo, and we look forward to continuing to support your communication goals. ### 17. Poppulo is a great tool that only needs some small improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Wojciech R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Poppulo?** What I like the most is that you can schedule different content and then send it out to multiple people at the same time and then get specific reports. This allows you to analyze the value of the content you send out and its impact on engagement, while being fairly simple to use. **What do you dislike about Poppulo?** I very much dislike technical issues and problems that prevent or severely limit some things. A difficult issue is the creation of tables in the content, because it is very tiring to customize them and they are never perfect. Everything shifts around and gets disjointed. Another thing is the ability to upload images and gifs in different formats - unfortunately, you often get a message that something won't work in different browsers and you can't put the file in the content. Also missing is the addition of videos in the body of the email, so that it works without having to open a microsite or a separate external site and an easier way to review/manage audiences (like email lists view etc). **What problems is Poppulo solving and how is that benefiting you?** It helps in sending communications to a large number of employees and solves the problem of verifying who opened a message or clicked on a link, which can be very important. ### 18. Poppulo Digital Display **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Poppulo?** The Poppulo application is easy to use once you have had a little experience with it. I love having the Poppulo digital sign board in our work areas. It is a great tool for sharing information with staff. I am able to share with multiple areas from my desk on information that may not be shared otherwise. **What do you dislike about Poppulo?** There are apps built into the Poppulo product that may be interesting to use. I have not figured out how to configure these apps for my digital display board. They are not intuitive. **What problems is Poppulo solving and how is that benefiting you?** Poppulo allows me to share information quickly with my teams. I can utilize my access to multible boards in order to provide a consistent message across multiple sites. **Official Response from Raina Hathorne:** > Thank you for sharing your feedback! We're thrilled to hear that you find Poppulo's application easy to use and that digital signage has become a valuable tool for sharing information with staff. We appreciate your feedback about the built-in apps and will share this feedback with our team as they continue to improve user experience. We're delighted to be a part of your communication strategy. Thank you for choosing Poppulo, and we look forward to continuing to support your communication efforts. ### 19. Poppulo reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Poppulo?** I like the ease of being able to store our templates and contact lists. I also really like how much the reporting supports our auditing processes **What do you dislike about Poppulo?** I wish the open/read rates were more accurate, and could also include when a communication has been read in a reading pane **What problems is Poppulo solving and how is that benefiting you?** Makes it easier for us to contact a large number of email addresses and audit/track that these have been delivered, received and how they've been engaged with **Official Response from Raina Hathorne:** > Thank you for sharing your feedback on Poppulo. We're delighted to hear that you appreciate the ease of storing templates and contact lists, as well as the robust reporting that supports your auditing processes. It's great to know that Poppulo is making it easier for you to contact a large number of email addresses and efficiently audit and track engagement levels. If you ever have more insights to share or if there's anything specific you'd like assistance with, please feel free to reach out. Thank you for choosing Poppulo, and we look forward to continuing to support your communication needs. ### 20. Bait and switch - DO NOT RECOMMEND **Rating:** 1.0/5.0 stars **Reviewed by:** Jessica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Poppulo?** All-in-one suite for internal communications, including digital signage. **What do you dislike about Poppulo?** Aspects of the software are sold separately, and we weren't told about that until it was too late. We signed a contract that specified a number of emails, which we thought was the basis for cost. It wasn't until we were nearly done with training that we were told we only bought access to the email templates and sending system, and none of the other features. **What problems is Poppulo solving and how is that benefiting you?** None. Once we found out that Poppulo had hoodwinked us into signing a contract that didn't address our needs (we wanted digital signage, not emails) then we discontinued the service. **Official Response from Raina Hathorne:** > Jessica, we’re sorry to hear about your experience and appreciate your feedback. We apologize for any confusion regarding our services. Your feedback is important, and we’ll use it to improve our communication and onboarding processes. We understand that Poppulo didn’t meet your needs and are disappointed. If you have any further concerns or questions, please don’t hesitate to contact our customer support team. ### 21. Using Poppulo for more than 3+ Years **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Poppulo?** The best is the new analytics feature on Poppulo where we can track the average time spent on email etc... There are certainly other wonderful features such as the heatmaps and reporting **What do you dislike about Poppulo?** The process of taking out the data is a bit tedious. We cannot pull information as a whole outside Poppulo. If we want a stats for the month we would have to go into each day download the respective emails. **What problems is Poppulo solving and how is that benefiting you?** It is a great tool to communicate emails and sent out calendar invites to our employees. We can also take out in detail data from the heat maps and also create saved searches **Official Response from Raina Hathorne:** > Thank you for your continued support over the past three years! We're thrilled to hear that you appreciate the new analytics feature in Poppulo. We understand your feedback on the data extraction process and appreciate your patience. It's wonderful to hear that Poppulo is a valuable tool for communicating emails and sending calendar invites to your employees. The detailed data extraction from heatmaps and the ability to create saved searches are additional benefits we're glad you find useful. If you have more insights or suggestions, please feel free to share. Thank you for choosing Poppulo for your communication needs—we're committed to making your experience even better in the future! ### 22. Poppulo helps manage DLs and keep a record of internal emails **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Poppulo?** I like that we can connect it to our HR systems for easier and quicker DL management. I alos like that I can easily see a record of all emails sent, even across role changes. I can see what my predecessor has sent even though I don't have access to her email. **What do you dislike about Poppulo?** It can be very glitchy at times. The formatting options are confusing and sometimes don't make sense. Occasionally, random visible lines will appear on the actual email. **What problems is Poppulo solving and how is that benefiting you?** DL management, it keeps me from having to use our HR tool for every singl e email. It saves me lots of time and lets me focus on other things. **Official Response from Raina Hathorne:** > Thank you for taking the time to share your experience! We’re thrilled to hear that Poppulo’s solutions have helped you save time. It’s feedback like yours that motivates us to keep delivering top-notch solutions. At Poppulo, we’re committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences. ### 23. Needs improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Easy to actually send the email out once the design/template is done. The process for uploading emails and getting the email sent out is easy to understand and simple to execute. **What do you dislike about Poppulo?** The editing features need a lot of work. It is clunky to edit anything and just to figure out in general and doesn't give you much control over editing specific features like the image etc. There also needs to be more font options. It also should be a lot easier to edit and for a beginner to understand and navigate. **What problems is Poppulo solving and how is that benefiting you?** Making it easy to send out a newsletter. We have an internal newsletter that we send once a month, and Poppulo does make it easy to send it pretty effortlessly. Once the design is complete, it is easy to edit the text and image once a month. **Official Response from Raina Hathorne:** > Thank you for taking the time to share your feedback about Poppulo. We appreciate your positive remarks about the ease of sending out emails once the design/template is completed and the straightforward process for uploading and sending emails. We're glad to hear that Poppulo has made it easy for you to send out your monthly internal newsletter effortlessly. We understand your concerns about the editing features and the need for improvements. Your insights on the clunkiness of editing and the desire for more control over specific features like images and additional font options are noted. We recently released an enhancement to our editing capabilities for a smoother and more user-friendly experience, and we would love to hear your feedback. Feedback helps guide our ongoing efforts to refine and improve our platform. If you have specific suggestions or encounter challenges in the future, please don't hesitate to reach out. Thank you for choosing Poppulo, and we're committed to continually enhancing your experience. ### 24. Updates to platform are amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Poppulo?** How intuitive the platform is and user-friendly it is. The analytics portion of the program is amazing and so cool. **What do you dislike about Poppulo?** The platform can be a bit finnicky, especially with fonts and photographs. It would be great when you are on the layout section it shows you your work rather than the templates. **What problems is Poppulo solving and how is that benefiting you?** Increasing engagement across our teams across the globe. **Official Response from Raina Hathorne:** > Thank you for sharing your feedback! We're thrilled you appreciate the recent platform updates, especially its user-friendliness and analytics. We're dedicated to enhancing engagement across global teams, and we're so glad to hear that Poppulo is benefiting you in this regard. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 25. Intuitive, easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tom D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Poppulo?** Really like the ability to clone emails and make the changes required. A simple, straightforward tool, with lots of possibilities to present comms in an engaging way. Great ability to analyse comms effectiveness. Knowledge base and support is really handy. **What do you dislike about Poppulo?** Using Poppulo for event bookings is a little tricky, lots of steps and opportunities to get it wrong. Ideally would be able to search an individual's details to find recent comms shared with them, and then re-send as required. The ability to re-add a user would be useful, rather than having to upload an entire new user list. **What problems is Poppulo solving and how is that benefiting you?** Poppulo provides a straightforward way to present comms in an engaging way, and also allows to analyse effectiveness of messages, to enable a tailored approach to make sure the message has landed. ### 26. Flexible and beautiful email publishing platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Poppulo?** Poppulo makes it easy to craft lovely, on-brand emails. Love how you can tweak most content aspects (edit embedded images, customize cell margins in tables, etc.) using their rich text editor. Also really appreciate the 'attach file to image' feature--it makes it easy to link .ics files/PDFs to a button. **What do you dislike about Poppulo?** Formatting for left-to-right languages (e.g. Hebrew) can be a little tricky in my experience. I'd also like for performance reports to look better when downloading (content sometimes gets cut off at the sides.) **What problems is Poppulo solving and how is that benefiting you?** Poppulo enables the release of timely and on-brand communications to our employees using templates. Having a powerful text editor helps me get the look and feel of the message just right--especially important when it comes to sensitive/urgent communications. **Official Response from Raina Hathorne:** > Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a great experience with the Poppulo email content and rich text editor. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 27. It works well for how we are using it, has good reporting, and good display board settings **Rating:** 4.0/5.0 stars **Reviewed by:** Emily C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** The translations aspect in emails is nice **What do you dislike about Poppulo?** It could be a little more user friendly for both the email/feeds side and te display board side. it would also be nice if those 2 were connected **What problems is Poppulo solving and how is that benefiting you?** The display boards allow us to put out info to employees who may not typically check their email. ### 28. Fourwinds Display **Rating:** 4.0/5.0 stars **Reviewed by:** Kalwin W. | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** I enjoy the capability to customize different display boards with Fourwinds. We use Fourwinds to display to multiple screens and adjust the display remotely with the network. **What do you dislike about Poppulo?** I dislike that Fourwinds requires the resolution for each screen to be perfect. At times, the picture does not line up with the display and the images become off centered. **What problems is Poppulo solving and how is that benefiting you?** Poppulo solves our application issues with Digital Signage. We use Poppulo on all our screens throughout the four floors of our facility. Each floor has a different screen size and resolution. **Official Response from Raina Hathorne:** > Kalwin, thank you for sharing your feedback about Poppulo. We’re delighted to hear that you find Poppulo’s digital signage solution valuable for your needs. The ability to display content on multiple screens and adjust them remotely through the network is a key feature we provide for our users. However, we understand your concerns regarding the need for precise screen resolution, and we apologize for any inconvenience. If you’re ever in need of assistance, our friendly support team and knowledge hub are here to help ensure you have a smooth experience with Poppulo. Thank you for choosing Poppulo, and we look forward to continuing to support your digital signage needs. ### 29. I use Poppulo to create weekly newsletters for a national sales team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** How easy it is to replicate a recurring newsletter. **What do you dislike about Poppulo?** the formatting options are tough. Editing images is hard. Finding articles is tough and unintuitive. The layout screen not showing the content you're using is annoying, it's really hard to know where I am in the newsletter when everything is generic. **What problems is Poppulo solving and how is that benefiting you?** The problem is a reliable recurring vehicle to keep our sales team up to date on corporate news. Our team can rely on the look and feel each week to know where to look for information. ### 30. Quick and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2023 **What do you like best about Poppulo?** Templates are great. Can create a new mail with very few changes **What do you dislike about Poppulo?** There are minimum customisation while creating and email **What problems is Poppulo solving and how is that benefiting you?** I use populo to send weekly mailer report. **Official Response from Raina Hathorne:** > Thank you for sharing your feedback! We're thrilled to hear that you find Poppulo quick and easy to use, especially with the convenience of our templates. It's great to know that you can create a new mail with minimal changes, making your workflow more efficient. We appreciate your note about the desire for more customization options during the email creation process. Your feedback is valuable, and we take it into account as we continue to enhance our platform. It's fantastic that Poppulo is serving your needs for sending weekly reports. If you have more insights or suggestions, please share them with us. Thank you for choosing Poppulo—we're dedicated to supporting your communication efforts and helping you reach your most important audiences! ### 31. Fairly intuitive but doesn't always do what I need. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Poppulo?** I'm a new Poppulo user and it's been fairly simple to figure out how to use it. The support articles are helpful, and the interface is fairly intuitive. I haven't had much trouble building and deploying basic internal comms, creating events, etc. **What do you dislike about Poppulo?** There are a few different functionalities that it seems like it should have but doesn't. Little things, like "why can't I put a button here"? I wish it had a live support chat that I could ask questions to as well. **What problems is Poppulo solving and how is that benefiting you?** We're using Poppulo to reach our large audience of employees, particularly by conducting sends "from" executives without the need for said executives to send anything themselves via Outlook. It's allowing us to better our employee communication and drive engagement. ### 32. Powerful tool with lots of potential **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Poppulo gives me confidence in creating messages for large audiences with meaningful analytics, good recipient management tools, and solid scheduling capabilities. **What do you dislike about Poppulo?** I would love to see a bit more on-the-fly customization with e-mail design--the ability to make adjustments to templates. Some functionality isn't intuitive to casual users. **What problems is Poppulo solving and how is that benefiting you?** There's more possible functionality than we actually use. As our team grows, I expect us to be making better use of those underused tools. The platform is dependable and I appreciate the responsive customer service. **Official Response from Raina Hathorne:** > Thank you for sharing your insights on Poppulo. We're delighted to hear that our platform instills confidence in creating messages for large audiences, supported by meaningful analytics, robust recipient management tools, and reliable scheduling capabilities. Your feedback about on-the-fly customization and template adjustments is noted. We're actively exploring ways to enhance this aspect for a more intuitive experience. It's fantastic to know that Poppulo offers more functionality than you currently use, and we look forward to supporting your team's growth to make better use of those tools. We're dedicated to providing a dependable platform, and we appreciate your recognition of our responsive customer service. Thank you for choosing Poppulo, and we're excited to continue supporting your communication needs. ### 33. A solid communications platform, with a need for faster customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Platform is very user friendly, offers SSO, UI/UX is attractive and site navigation makes logical sense, especially following the latest "reskin" **What do you dislike about Poppulo?** Non-critical service requests tend to take longer than we would prefer, but critical outage issues are typically solved in a quick and efficient manner. **What problems is Poppulo solving and how is that benefiting you?** Poppulo is utilized for internal communications and engagement. The engagement metrics are very useful and the communication platform is able to be easily leveraged in an enterprise over 20,000 total employees. ### 34. Flexible personalised emails and newsletters for internal audiences. **Rating:** 4.0/5.0 stars **Reviewed by:** Tasmin H. | Freelance Events Producer & Marketing Coordiantor, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Poppulo?** I like the flexibility of creating newsletters in a variety of pre-designed templates that meet our needs to communicate with a range of students across the University. **What do you dislike about Poppulo?** I enjoy using poppulo but I would like to be able to add in more users to my account and trial the new drag and drop templates. More support and training articles about setting up surveys would also be helpful. **What problems is Poppulo solving and how is that benefiting you?** I need to be able to send bespoke emails and newsletters quickly and professionally to a range of research students across the University. The poppulo platform is quick and simple to use. It is intuitive in adding new customer segments through tagging. ### 35. Solid enterprise ready Systems **Rating:** 4.5/5.0 stars **Reviewed by:** Sean M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Their software is very easy to learn, robust and scales easily to allow for a level of deployment that is first in class. **What do you dislike about Poppulo?** Licensing can be alittle bit confusing, could be streamlined **What problems is Poppulo solving and how is that benefiting you?** Mostly wayfinding deployments ### 36. User friendly, efficient, and looks great **Rating:** 4.5/5.0 stars **Reviewed by:** Francesca Z. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Poppulo?** The best part about using Poppulo is how clean/sleek our emails look to our conference attendees. Never goes to spam and allows you to change sender/reciever details **What do you dislike about Poppulo?** I wish that finding people in the tags was easier. I also wish that editing tags was easier; there is a deactivate button but not a "delete" button in the tag section which would be helpful. **What problems is Poppulo solving and how is that benefiting you?** We use Poppulo mostly for our events communications. We use a third party registration tool that has emails built in, but they always go to spam. Sending emails through Poppulo is great because they never go to spam, look clean, and are very user friendly. ### 37. A simple platform but could make some improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Poppulo?** It's simple for everybody and is easy to train new team members to use it. The reporting is also useful. **What do you dislike about Poppulo?** Without spending a lot more on a personalised template, we are quite restricted with the features we can use and I don't see a lot of improvements to the interface year on year. **What problems is Poppulo solving and how is that benefiting you?** It allows us to send out mass communications easily, both entire newsletters and smaller communications. ### 38. Useful communications tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Poppulo?** Creates great looking newsletters that you can send round the whole company or tailor to specific groups. **What do you dislike about Poppulo?** The templates are hard to use and transferring company data can be tricky **What problems is Poppulo solving and how is that benefiting you?** Creating a sleek looking newsletter without the need for a designer (which can be costly and time consuming) at every iteration. **Official Response from Raina Hathorne:** > Thank you for taking the time to share your thoughts on Poppulo. We’re delighted to hear that you find our platform a useful communications tool. It’s great to know that Poppulo enables you to create visually appealing newsletters that can be tailored to specific groups within your company. We’re committed to providing you with the tools to communicate with your entire organization efficiently and target specific audiences. We’re continuously working to improve our solutions. If you have specific concerns or suggestions for enhancing the platform in these areas, our support team would love to have your insights. Thank you for choosing Poppulo, and we look forward to serving your communication needs and continuing to improve our platform based on your valuable feedback. ### 39. Longtime user **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Metrics are reliable, allowing for good measurement and evaluation. **What do you dislike about Poppulo?** While there have been some welcome advances to the email user interface, and loads of new functionality, populo maybe hasn't fully kept pace and it's not as intuitive to use as many new platforms. **What problems is Poppulo solving and how is that benefiting you?** Allows measurable direct email to employees, and acceptable presentation on mobile devices. **Official Response from Raina Hathorne:** > Thank you for being a valued and long-term user of Poppulo. We appreciate your feedback, and your insights are important to us. We’re delighted to hear that you find our metrics reliable, enabling you to measure and evaluate effectively. Your trust in our data is important, and we’re committed to always providing accurate insights. We’re glad to have played a part in facilitating effective communication. We would love to hear about any specific suggestions or areas where you believe we can improve; please feel free to share them directly with our support team. Thank you for your continued trust in Poppulo, and we look forward to continuing to serve your communication needs in the future. ### 40. Poppulo Feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Ease of duplicating newsletters, statistics, integration with brand colours and fonts, custom templates **What do you dislike about Poppulo?** Feels like an older platform, aged technology, wish it was more user friendly to make in the moment edits and not have to jump between screens when editing the layout and the design **What problems is Poppulo solving and how is that benefiting you?** Distributing newsletters to our global Product teams ### 41. Excellent platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** I like the layout and ease of use best. I also appreciate the responsive customer service team. **What do you dislike about Poppulo?** Poppulo did not come with live training sessions when I first tried to use it. **What problems is Poppulo solving and how is that benefiting you?** It's helped us successfully show metrics to prove that our communications are getting results. **Official Response from Raina Hathorne:** > Thank you for your kind words! We're thrilled you find Poppulo's layout and ease of use excellent. We're delighted that Poppulo has helped you demonstrate communication effectiveness through metrics. We're here to support your communication goals. ### 42. Very friendly team and easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Poppulo?** Easy to use platform and a great support team and knowledge hub **What do you dislike about Poppulo?** Can be costly to get multiple templates created as not all components are set up to build one yourself **What problems is Poppulo solving and how is that benefiting you?** High volume email send with great analytics to track measurement **Official Response from Raina Hathorne:** > Thank you for sharing your thoughts about Poppulo. We appreciate your feedback and are pleased to hear about your positive experiences with our platform. We’re delighted that you find Poppulo easy to use, and we take pride in having a friendly and supportive team and a robust knowledge hub. Poppulo is designed to handle high-volume email sends with robust analytics to help you track and measure your communication efforts effectively. We’re thrilled to be a part of your strategy for achieving measurable results. If you have any further questions, concerns, or suggestions, please don’t hesitate to contact our support team. Your input is invaluable in helping us enhance our platform. At Poppulo, we're committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences. ### 43. It's an amazing platform that helps companies to achieve more through various tools. **Rating:** 5.0/5.0 stars **Reviewed by:** Vani B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Poppulo?** It helps connecting employees and workplaces and ensures easy office space management, and seamless communications. Such a reliable platform. **What do you dislike about Poppulo?** Nothing as such. It's ana amazing platform **What problems is Poppulo solving and how is that benefiting you?** It helps a business in enhancing their organizational communications by restricting communication noise and the common overflow of information to ensure a seamless working experience. **Official Response from Raina Hathorne:** > Vani, thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying the Poppulo Harmony platform! At Poppulo, we're committed to providing excellent communication experience solutions and exceptional customer service. We appreciate your support and look forward to continuing to help you reach your most important audiences. ### 44. Good tools to send personalized newsletter **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Poppulo?** Large choice of layout, great personalisation offered, very insighful tracking **What do you dislike about Poppulo?** Quite complex to handle to create newsletter, too many settings **What problems is Poppulo solving and how is that benefiting you?** Allow to share to a wide audience about new promotions in a fast way, making sure everyone seess it. **Official Response from Raina Hathorne:** > Thank you for taking the time to share your feedback on Poppulo. We're delighted to hear that you appreciate the extensive layout options, robust personalization features, and insightful tracking capabilities. We understand your concerns about the complexity of handling the platform for newsletter creation and the abundance of settings. We're continuously working to streamline the user experience, and your input is invaluable as we strive to make Poppulo more user-friendly. We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences. ### 45. Measuring efficacy of internal comms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** The analytics you can gather and how more professional emails, especially newsletters, look when using Poppulo **What do you dislike about Poppulo?** Time-intensive to develop new templates and occasional formatting issues **What problems is Poppulo solving and how is that benefiting you?** Visually creating more interesting emails to engage employees, as well as the ability to measure readership **Official Response from Raina Hathorne:** > Thank you for your feedback! We're pleased to hear that you value Poppulo's analytics capabilities and the professional look it brings to your emails and newsletters. Your feedback about the time it takes to develop new templates and occasional formatting issues is noted. We're constantly working on streamlining the template creation process for an improved experience. Thank you for choosing Poppulo to elevate your internal communications, and we look forward to continuing to support your efforts. ### 46. Informative and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Poppulo?** Poppulo is easy to use and I like that it has specific information for our agency. It's a social media plateform but you don't have to weed through all the ureleavent posts to get to your companies specific updates. **What do you dislike about Poppulo?** So far I have not found anything that I dislike about Populo. **What problems is Poppulo solving and how is that benefiting you?** Communication of information across the departments in the agency. **Official Response from Raina Hathorne:** > Thank you for sharing your experience with Poppulo. We're thrilled to hear that you find our platform informative and easy to use. We understand the importance of streamlined communication. It's fantastic that you haven't found anything to dislike about Poppulo, and we're committed to maintaining a user-friendly and seamless experience. We're glad to know that Poppulo is contributing to the effective communication of information across your agency's departments. If you ever have more insights to share or if there's anything specific you'd like assistance with, please feel free to reach out. Thank you for choosing Poppulo, and we look forward to continuing to support your communication needs. ### 47. Weekly newsletter review. **Rating:** 5.0/5.0 stars **Reviewed by:** Dana M. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Poppulo?** Poppulo is super user friendly system. It makes producing a weekly newsletter easier then coding an html. **What do you dislike about Poppulo?** I don't like that you can't completely customize certain aspects. Sometimes the program glitches and closes out during editing process. **What problems is Poppulo solving and how is that benefiting you?** We use to use an html code to provide weekly newsletters and it simplifies the process while allow us to produce more content. ### 48. Excellent Onboarding Service **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Poppulo?** The training provided was comprehensive, very engaging and excellent all round. Custmer service is second to non, with weekly check ins to make sure everything is working well. The platform itself is easy to use and visually appealing. **What do you dislike about Poppulo?** N/A - the process of moving onto populo was great. **What problems is Poppulo solving and how is that benefiting you?** It is easy to track engagment and helps us better communicate. ### 49. From rollout to BAU use, Poppulo assisted every step **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Poppulo?** Their support, whether it be via email or phone, the responce was immediate and the expertise very evident. **What do you dislike about Poppulo?** Integration options, and ease with which it integrates with 365. **What problems is Poppulo solving and how is that benefiting you?** Makes a non-trained comms professional an email expert. The insights are so clear and well presented it's a breeze using them to drive change through communication styles. **Official Response from Raina Hathorne:** > Thank you for sharing your experience! We're delighted to hear that you appreciate our support and that our team's response has exceeded expectations. It's fantastic to hear that Poppulo empowers your communication professionals to become email experts. Clear and well-presented insights are crucial, and we're thrilled to be supporting you in driving change through communication. If you have any more insights or suggestions, please feel free to share them. Thank you for choosing Poppulo—we're dedicated to providing excellent support and helping you achieve your communication goals! ### 50. The site is easy to use and I really appreciate the frequent, relevant webinar topics **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie R. | Engagement and Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Poppulo?** Building an email template is so easy. I can include images and links and can even lift content from one template to another, which is great when you work for a global comapny and have different types of newsletter. I also love the analytics, being able to track open rates and click throughs helps us continuously improve our content. **What do you dislike about Poppulo?** Our address books don't seem to integrate well with Poppulo and sometimes we lose people from lists. As I understand it this is more an issue on our side. I do also find the difference between address books and tags confusing and I think there is scope to simply the process of uploading/ storing contact lists. **What problems is Poppulo solving and how is that benefiting you?** Sometimes we like to use stories from the global newsletter in our local version. I used to have to copy and paste all the information and find and download the relevant photos, but the function of being able to lift content from one template to another has made things so much easier. It saves time and keeps the messaging consistent. ## Poppulo Discussions - [What is Poppulo used for?](https://www.g2.com/discussions/what-is-poppulo-used-for) - 1 comment - [How do you use Poppulo?](https://www.g2.com/discussions/how-do-you-use-poppulo) - 2 comments - [What is internal email system?](https://www.g2.com/discussions/what-is-internal-email-system) - 1 comment - [What is PoliteMail?](https://www.g2.com/discussions/what-is-politemail) - 1 comment - [What does Poppulo do?](https://www.g2.com/discussions/what-does-poppulo-do) - 1 comment - [View Poppulo pricing details and edition comparison](https://www.g2.com/products/poppulo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-19+08%3A55%3A29+-0500&secure%5Bsession_id%5D=80a86059-009c-4e31-9ebe-32d57498b4c9&secure%5Btoken%5D=191043a912f853d375a04a64d1ffeab72454179796e61bde7e4eea5211191ea7&format=llm_user) ## Poppulo Integrations - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TINT](https://www.g2.com/products/tint/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) ## Poppulo Features **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Platform Basics** - Remotely Content Management - Content Scheduling - Multi-User Access **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Generative AI** - AI Text Generation - AI Text Summarization **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Platform Basics** - Reporting & Dashboards - Interoperability **Employee Engagement** - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) **Platform Content** - Media Formats - Media Editor **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Platform Content** - Employee Pulse Surveys - Survey Customization **Platform Interoperability** - Hardware **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text Summarization **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Platform Additional Functionality** - Employee Segmenting **Platform Additional Functionality** - Screen Grouping - Asset Management Integration - Network Reporting **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Additional Features - Employee Communications** - Analytics - Integrations **Agentic AI - Digital Signage** - Cross-system Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Poppulo Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,582 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 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