--- title: Polly Reviews meta_title: 'Polly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 94 reviews by the users' company size, role or industry to find out how Polly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 94 scale: '5' date_modified: '2026-07-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Polly Reviews **Vendor:** Polly.ai **Category:** [Productivity Bots Software](https://www.g2.com/categories/productivity-bots) **Average Rating:** 4.6/5.0 **Total Reviews:** 94 ## About Polly Capture instant feedback on Slack, MS Teams, Zoom and Google Meet with Polly. It helps teams of all sizes make smarter, data-driven decisions, instantly! We believe in a world where every voice has the power to transform work, and it’s our goal to make them heard. More than 40% of the Fortune 100 companies use Polly, empowering their teams across the globe while driving deeper engagement through our real-time feedback tools: Q&A, single-question and multi-question pollys, templates, icebreakers, trivia, and more. Polly gives you 10x better & faster response rate than email as it offers not just a native in-app experience but also voting over web. With over 20 million pollys sent and 1 million monthly active users, Polly connects you with your team in the spaces where work happens: Slack, Microsoft Teams, Zoom, Google Meet and virtual meetings. ## Polly Pros & Cons **What users like:** - Users find it **easy to create surveys** with Polly, enhancing team communication and efficiency through seamless integration. (2 reviews) - Users find Polly's **ease of use** remarkable, making survey creation and Slack integration seamless for team collaboration. (2 reviews) - Users enjoy the **easy communication** with Polly, benefiting from quick setup and responsive support for issues. (1 reviews) - Users value the **responsive customer support** of Polly, providing quick assistance and clear explanations for issues. (1 reviews) - Users find the **easy integrations** with Slack to be very beneficial for creating surveys effortlessly with Polly. (1 reviews) - Users find Polly to be highly **efficient** , allowing quick creation of polls and swift support for any issues. (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) - Quiz Creation (1 reviews) - Simple (1 reviews) **What users dislike:** - Users find the **complexity of the interface** frustrating, as it requires multiple steps before getting started. (1 reviews) - Users find the **interface complexity** of Polly challenging, noting multiple steps before they can use it effectively. (1 reviews) - Users feel the need for **more survey templates** to enhance customization options in Polly. (1 reviews) - Users feel the need for more **template options** in Polly to enhance their survey creation experience. (1 reviews) - Users find the **limited variety of templates** for surveys in Polly restrictive and would like more options. (1 reviews) - Users find Polly's interface **not intuitive** , requiring too many steps to begin using the product effectively. (1 reviews) - Users find Polly's interface **not user-friendly** , citing numerous steps that complicate the initial usage experience. (1 reviews) - Survey Issues (1 reviews) - Users find the **usability issues** of Polly frustrating due to its complicated and lengthy setup process. (1 reviews) ## Polly Reviews ### 1. Great product, misleading pricing practices **Rating:** 1.5/5.0 stars **Reviewed by:** Alex P. | Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Polly?** The product itself is genuinely well built. The Q&A / Suggestion Box polly type is exactly what I needed for an anonymous team feedback channel, and the configuration flow walks you through everything thoughtfully: moderation settings, anonymity controls, collaborators for review, upvoting, and scheduling are all laid out clearly. The builder interface is responsive and the interactive preview updates in real time as you make changes, which made configuration feel fast even across a multi-step flow. The Slack integration feels native rather than bolted on. For teams that need structured feedback collection in Slack, Polly's feature set is arguably the strongest in the category. **What do you dislike about Polly?** The pricing practices are genuinely misleading, and that's not a word I use lightly. The Polly interface displays monthly subscription pricing throughout the setup and configuration flow. After spending a substantial amount of time building out a Q&A suggestion box end to end (configuring title, message, moderation rules, collaborators, audience settings, anonymity toggles, and scheduling), the actual available plans revealed themselves at the final step: a $288/year annual commitment or an $80 one-week pass. There is no monthly option. The monthly pricing shown earlier in the flow does not correspond to any purchasable plan. This is a textbook dark pattern. Onboarding a user through an hour of configuration under one set of pricing assumptions, then surfacing entirely different terms only after they're invested, is a deliberate design choice. It's not a UI bug. It's a funnel. The onboarding experience also compounds the problem. A tool marketed around workplace transparency and honest feedback walks its own customers through a setup process built on misleading pricing. The irony is hard to miss, and for admins evaluating Polly for feedback use cases specifically, that contradiction matters. I would have paid a transparent monthly rate without hesitation. Instead, I spent an afternoon configuring a product I can't deploy, and I'm evaluating alternatives. The product is good. The sales strategy is the reason this is a 3-star review instead of a 4 or 5. **What problems is Polly solving and how is that benefiting you?** We were looking for a way to create a truly anonymous suggestion box for our team in Slack. The goal was to give reps a low-friction way to share honest feedback, concerns, ideas, and shoutouts without their names attached, and for leadership to be able to triage and respond in a structured way rather than chasing emoji reactions or one-off DMs. Polly's Q&A format is a clean fit for this problem. The persistent widget in a Slack channel means reps don't need to remember slash commands, which is a real adoption barrier with other tools in this category. Anonymity, moderation, and upvoting are all configurable. On paper, it solves the problem exactly. The benefit to us would have been a trusted, always-on feedback channel that doesn't depend on rep tech-savvy to participate. Unfortunately, we never got to realize that benefit because we couldn't get past the pricing issue at deployment. The problem Polly is built to solve is real and valuable. Whether Polly is the tool to solve it depends on whether their pricing practices change. ### 2. Easy Setup, User-Friendly Polls with Flexible Options **Rating:** 5.0/5.0 stars **Reviewed by:** Christy H. | Senior Client Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Polly?** Easy to set up and easy to use. I also like that it gives people the option to add something to the poll, which makes it more flexible. **What do you dislike about Polly?** I’ve found it difficult to edit an existing poll, and I’m not even sure whether that’s possible. **What problems is Polly solving and how is that benefiting you?** Polly helps me build consensus across the team by capturing everyone’s opinions on work-related topics. It also makes it easier to gauge how well a process is working and where we may need to adjust. ### 3. Simple, Easy-to-Use Slack Polls for Organisation-Wide Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Jonny K. | Senior Product Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Polly?** Really simple and easy to use poll inside Slack, making it easy to create organisation-wide surveys **What do you dislike about Polly?** Personally I dont use the games, but they don't get in the way so not a problem **What problems is Polly solving and how is that benefiting you?** Brings all survey requirements inside of Slack, where we work on a daily basis ### 4. Quick, Easy Polls to Share on Slack **Rating:** 5.0/5.0 stars **Reviewed by:** Ila G. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Polly?** I like that you can quickly and easily create a poll to share on slack **What do you dislike about Polly?** Nothing really, it's very simple and straightforward to use. **What problems is Polly solving and how is that benefiting you?** We use it when we want to create quick and anonymous polls in slack. ### 5. Effortless Survey Creation and Seamless Slack Integration **Rating:** 5.0/5.0 stars **Reviewed by:** RajKumar A. | Customer Success Director (Amazon, Walmart Advertising) - Retail Media Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Polly?** Its easy to create the surveys using Polly and integration with slack is much useful **What do you dislike about Polly?** Nothing major. But we should be able to access more templates for surveys **What problems is Polly solving and how is that benefiting you?** Getting the quick responses from the employees is a major hustle and Polly just serves that purpose with ease ### 6. Easy to Use and Seamlessly Integrates with Team Messaging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Polly?** It is easy to use in our team message app. I used it to create polly for first time last week and it didn't took long to create a good polly. We use it quite often. When having an issue, the support reach out quick enough and explained to me the root cause of the problem. **What do you dislike about Polly?** Can't think of any at this point as I am new user. **What problems is Polly solving and how is that benefiting you?** We make team decisions with ease. ### 7. Great for work **Rating:** 4.0/5.0 stars **Reviewed by:** Nakeisha B. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Polly?** Our team uses this as a tool to collect data from our team **What do you dislike about Polly?** It is not an easy-to-use interface due to the many steps before using it. **What problems is Polly solving and how is that benefiting you?** We use it to collect polls when trying to make a decesion with our agents. ### 8. Polly has enhanced my Slack experience - 100% recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Polly?** Love that it integrates so seamlessly with Slack. I can create a question bank and share it with certain channels. The options for questions is great, making surveys as complete as possible in order to get the most feedback. Super easy to use and implements so well. I use on a case to case basis but slowly making part of my weekly use. **What do you dislike about Polly?** You need to add polly first to private channels which is an extra step to take **What problems is Polly solving and how is that benefiting you?** Streamlining surveys and feebacks for the team in one form only. **Official Response from Abeeda Haroon:** > Thanks for the detailed review Stephanie 🙏 Great to know about Polly's ease of use! Our vision is to help you drive purposeful engagement in the simplest way possible. I hear you on the private channels issue, the extra step can be bothersome especially when all you want you to do is send out the quick poll and get instant feedback. Unfortunately the way Slack works, the apps don't have default access to the private channels. Till the time you don't add the app, we are not aware of the channel, hence the extra step. ### 9. Quick way to get answers **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina H. | Sales Development Representative II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Polly?** Super helpful to ask a majority of people where they are in terms of their train of thought **What do you dislike about Polly?** it doesn't let you like more than one option **What problems is Polly solving and how is that benefiting you?** quick responses on the go **Official Response from Abeeda Haroon:** > Thanks for the review Paulina 🙏 Happy to hear that Polly is helping you with instant responses. Regarding allowing you to like more than 1 option, this is possible. If the polly author has enabled "allow multiple responses" then the respondents can select more than one choice. Basically, this is a completely customisable setting in control of the author 😊 Let us know if you run into any difficulties, I'll be happy to help ### 10. Good tool to do quickly surveys! **Rating:** 5.0/5.0 stars **Reviewed by:** Valeria Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Polly?** Polly facilitates me for team satisfaction surveys, providing a user-friendly and efficient solution for gathering valuable insights and feedback. **What do you dislike about Polly?** I will like to automate the surveys and consolidate the data in reports. **What problems is Polly solving and how is that benefiting you?** It helps me with team satisfaction surveys and swiftly conducts surveys for team decisions. **Official Response from Abeeda Haroon:** > Thanks for the review Valeria 🙏 "..surveys for team decisions" 💙 Great to know that Polly is helping you with decision making. The reporting functionality varies in Slack and MS Teams. It's quite robust in Slack in the form of charts, demographics mapping, Google sheets integration but the functionality of CSV exports is available on both platforms. ## Polly Discussions - [What is Polly platform?](https://www.g2.com/discussions/what-is-polly-platform) - 1 comment - [What does agile Polly do?](https://www.g2.com/discussions/what-does-agile-polly-do) - 1 comment - [What does Polly do in teams?](https://www.g2.com/discussions/what-does-polly-do-in-teams) - 1 comment - [What is Polly used for?](https://www.g2.com/discussions/what-is-polly-used-for) - 1 comment - [View Polly pricing details and edition comparison](https://www.g2.com/products/polly/reviews/polly-review-6497064?section=pricing&secure%5Bexpires_at%5D=2026-07-12+17%3A26%3A40+-0500&secure%5Bsession_id%5D=988d452e-3daa-49ff-874a-f2603d630d9e&secure%5Btoken%5D=164690f95548b22d0c19690b675decec904f63d479721d8267cc59f92d1fb8ed&format=llm_user) ## Polly Integrations - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) ## Polly Features **Survey Management** - Question Types - Templates - Survey Distribution **Core Features** - Reports - Gamification - Connection - Creative **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Platform Basics** - Reporting & Dashboards - Interoperability **Additional Features-** - Analytics - Virtual Office - Educational **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting **Interoperability** - Integration **Platform Additional Functionality** - Employee Segmenting - Social Feedback Portal **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards ## Top Polly Alternatives - [Simple Poll](https://www.g2.com/products/simple-poll/reviews) - 4.2/5.0 (112 reviews) - [Mentimeter](https://www.g2.com/products/mentimeter/reviews) - 4.7/5.0 (789 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - 4.4/5.0 (460 reviews)