G2

Caroline M.

Administrative Assistant

Government Administration

Small-Business (50 or fewer emp.)

7/29/2019

"Easy to Use, Simply to Learn"

4/5

What do you like best about Polaris ILS?

Polaris was simple to learn when I was just starting in the Circulation Department at the library. It's interface is fairly user-friendly while still having a lot of functions. Review collected by and hosted on G2.com.

What do you dislike about Polaris ILS?

When you make a mistake in Polaris, correcting it can sometimes be difficult. Often that is not a big deal, but sometimes you can make a mistake in a patron's account and cause problems.

Also, there is are a few parts of Polaris that we do not use, so maybe an option to hide certain fields so as not to mistakenly fill them, or hide buttons so as not to mistakenly press them - we know what they do, but do not want to use their features. Review collected by and hosted on G2.com.

What problems is Polaris ILS solving and how is that benefiting you?

All Circulation procedures are easier with Polaris ILS. I cannot imagine checking patrons in and out without it. It makes the process quick, easy, and personable. We can keep track of patron accounts more easily than ever. We are able to find books, DVDs, or other materials that are in our system in just seconds, saving us so much time. Review collected by and hosted on G2.com.