The fact that I will have everthing I need to successfully run my preschool in one place! It will benefit my clients (families), my staff, and reduce my administrative work drastically! Review collected by and hosted on G2.com.
My onboarding manager was excellent and taught me a lot in our 3 calls. However, there is a steep learning curve for my level of tech knowledge and so I wish there was an option to speak with a Playground support person on the phone versus only via AI chat or email with a person. That is helpful to a degree, but when I am "in the weeds" with an issue and have exhausted looking for answers in their articles, chats, etc, it feels like it would be more efficient to have a phone call to answer questions. Review collected by and hosted on G2.com.
Thank you for such an honest and thoughtful review. We’re so glad to hear Playground is helping simplify the administrative side of running your preschool and creating a smoother experience for your families through easier enrollment and paperwork submission. We also really appreciate the feedback around support, we’re always looking for ways to better support every level of technical comfort.