Vineet A.

Delivery Manager

Enterprise (> 1000 emp.)

9/30/2023

"An effective and great CRM platform to track the sales pipeline for better deal closure numbers"

4.5/5

What do you like best about Pipeline CRM?

The platform offers a nice user inerface where we can create the dashboard including the checklist as per the requirement. It helps our team to understand the pipeline and set the targets accordingly. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Although the interface is quite impressive, addition of more feature like multiple colour option for individual person in calendar will surely help to create visualized dashboards Review collected by and hosted on G2.com.

Pipeline CRM Reviews & Product Details

Pipeline CRM is a sales-first CRM designed to help teams close deals faster, automate processes, and drive predictable revenue growth. Our platform eliminates time-consuming admin work with powerful automation, seamlessly moving leads from prospect to customer. With an intuitive interface and highly customizable workflows, sales teams can focus on selling—not data entry.

Product Website

Seller

Pipeline CRM

Languages Supported

English

Product Description

Pipeline CRM is the first sales productivity platform to combine sales engagement and CRM in one simple app

Overview by

Yuriy Golovko

Pricing

Pricing provided by Pipeline CRM.

Start

Starting at $25.00

View More Pricing Information

Pipeline CRM Integrations

(2)

Verified by Pipeline CRM

Pipeline CRM Media

Pipeline CRM Demo - Pipeline CRM interface

Main view of Pipeline CRM

Pipeline CRM Demo - Pipeline CRM Kanban view

You can visualize your deals with the Kanban view

Pipeline CRM Demo - Pipeline CRM Leads View

You can visualize your leads, your way

Pipeline CRM Demo - Pipeline CRM Help Center

We're here for you. The Pipeline CRM Help Center provides all the answers you may need

Pipeline CRM Demo - Pipeline CRM Help Chat With Us

Chat with our live support team

Official Downloads

(4)

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Why CRM for Transportation & Logistics [ebook]

Top Software for Manufacturing Companies [ebook]

Pipeline CRM Reviews (945)

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Dorcas A.

Director of Operations

Logistics and Supply Chain

Small-Business (50 or fewer emp.)

10/23/2025

"User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance"

4.5/5

What do you like best about Pipeline CRM?

The user-friendliness of the interface of Pipeline CRM is one of the most fundamental strengths that makes it a reliable solution.

Pipeline CRM gives us value for money because it leads us to the right clients and enables us to build rapport smoothly.

Its exceptional sales pipeline management gives our company a competitive edge.

On top of that, I am impressed by the speed at which the customer support team of Pipeline CRM responds to our questions. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The third party integrations of Pipeline CRM are extremely limited, which limits us from maximizing the potential of this tool.

Additionally, we encounter performance challenges when using Pipeline CRM. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Dear Dorcas -

This is music to our ears! Thank you for taking time to review Pipeline CRM! Your comment regarding "value for money because it leads us to the right clients and enables us to build rapport smoothly" is very insightful - thank you for sharing this. I'm sorry to hear that our app library is limited for your business. We recognize integrations are critical to your CRM functionality, our Product team is always working to grow our library and make integration connections robust and easy to use.

So glad you're impressed by our Customer Experience teams -- we are proud to have them! Thank you again for your thoughtful review.

-Chelsea, Pipeline CRM

Cristian C.

Administrador

Small-Business (50 or fewer emp.)

10/1/2025

"User-friendly CRM with strong sales pipeline management"

5/5

What do you like best about Pipeline CRM?

Pipeline CRM is very intuitive and makes managing deals and contacts straightforward. I like the clear pipeline visualization, which gives a quick overview of opportunities and their status. The reporting is helpful for tracking sales progress, and the mobile app makes it easy to stay connected on the go. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

While the platform is easy to use, the customization options could be more advanced for companies with complex sales processes. Integration with some third-party apps is available, but expanding this further would add even more value. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Pipeline CRM helps solve the problem of disorganized sales tracking by centralizing contacts, leads, and opportunities in one place. This makes it easier to follow up with prospects, prioritize deals, and improve conversion rates. It has improved our team’s efficiency and given us better visibility into the sales cycle. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Hi Cristian. We're so glad to hear you love Pipeline CRM! It sounds like your are experiencing all the great benefits we had in mind - making it easier to follow up with prospects, prioritize deals, and improve conversion rates as well as improving your team’s efficiency! Thank you for the thoughts on adding integrations. We have recognized this need and are actively working to grow our library of integrations! Thank you so much for taking time to leave us a thoughtful review.

- Chelsea, Marketing

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/7/2025

"Pipeline CRM?"

5/5

What do you like best about Pipeline CRM?

What I like best about Pipeline CRM is its clean, intuitive interface that makes managing sales pipelines simple and efficient. It’s designed specifically for sales teams, which keeps the focus on closing deals rather than navigating complex menus. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

While Pipeline CRM is user-friendly, it lacks some advanced features that larger or more complex sales teams might need, such as robust marketing automation or deep analytics dashboards.

What is least helpful about Pipeline CRM?

The reporting features, though useful, can feel limited in terms of customization and visual insights. Also, integration options with third-party apps are more restricted compared to other CRMs like HubSpot or Salesforce.

What are the downsides of using Pipeline CRM?

Limited third-party integrations and APIs.

Basic reporting and analytics tools.

Fewer automation features for marketing or workflows. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Hi there! Thank you so much for taking time to lead a thoughtful and detailed review of your experience with Pipeline. We're so glad its made managing and tracking sales leads efficiently easier for you! Thank you for sharing your feedback regarding limitations of our reporting functionality -- this helps us improve our software. I will share it with our Product team. Thank you for being a valued Pipeline customer.

Peter G.

Freight Broker

Small-Business (50 or fewer emp.)

10/12/2025

"Review of Great CRM: Pipeline CRM"

5/5

What do you like best about Pipeline CRM?

I like Pipeline CRM because of follwing features:

1. Easy to use, easy to manage deals and prospects.

2. Easy to implement in already setup marketing plan.

3. Great customer support avilable.

4. Use daily to check deals and followups. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Till now I found nothing that I do not like about Pipeline. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Hello Peter! Thanks you so much for sharing your experience with Pipeline CRM! I'm so glad to hear that you love our great customer support, easy project management and marketing strategy execution! It's also an amazing feat to have minimized missed follow ups by 23%! Thank you for taking time to leave us a review!

- Chelsea, Marketing

Maitland D.

Marketing assistant

Mid-Market (51-1000 emp.)

11/13/2025

"A unique standard platform for sales management"

5/5

What do you like best about Pipeline CRM?

It real time visibility into sales performance and forecast revenue Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The customer support issue experienced such as slow response time and unhealthy representatives Review collected by and hosted on G2.com.

Manpreet D.

Sales executive

Mid-Market (51-1000 emp.)

6/20/2025

"Simple, Effective CRM for Sales Teams"

5/5

What do you like best about Pipeline CRM?

I liked how easy it was to set up and start using Pipeline CRM. The interface is very clean and intuitive, which made onboarding my team quick and smooth. The pipeline view gives a clear picture of where every deal stands, and task management helps us stay on top of follow-ups. Custom fields and automation have been very helpful in tailoring the CRM to fit our sales process. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Limited reporting options and fewer integrations compared to some other CRMs. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Pipeline CRM helped us solve the problem of disorganized lead and deal tracking. Before using it, we were struggling to manage follow-ups and keep visibility on where each deal stood in the sales process. With Pipeline CRM’s visual pipeline and task reminders, we are now able to track every opportunity, ensure timely follow-ups, and keep the entire sales team aligned. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Hello Manpreet. Thank you for taking time to review your experience with Pipeline CRM so far. We're thrilled to hear about how easy it's been to onboard your team! I will surface the the feedback around reporting and integration limitations to our Product team. Thank you again for your time in reviewing Pipeline CRM!

Chelsea, Marketing

Harmoso S.

Marketing manager

Mid-Market (51-1000 emp.)

11/9/2025

"A spectacular comprehensive CRM solution"

4.5/5

What do you like best about Pipeline CRM?

The sales automation that streamline sales task Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Mobile app automation such as app lacking in features compared to desk top version Review collected by and hosted on G2.com.

Verified User in Publishing

Mid-Market (51-1000 emp.)

10/21/2025

"Efficient Lead Management with Room for Interface Improvement"

3.5/5

What do you like best about Pipeline CRM?

What I like best about Pipeline CRM is its ability to organize leads, track progress, and manage client relationships efficiently. The dashboards and reporting features provide clear visibility into the sales pipeline. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

I find that some features can be a bit clunky or unintuitive, and the interface could be more streamlined for faster navigation. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Hello Valued but Anonymous Customer! Thank you for taking your time to review Pipeline CRM! We love to hear about the clear visibility into your sales pipeline - that's exactly what we had in mind when we designed it. I'm sorry to hear that you don't find our features and navigation as intuitive and streamlined as you would like. We have just rolled out a brand new user interface, and we are continuing to fine-tune it based on valuable user feedback like yours! Rest assured we strive to provide the best experience by implementing UX best practices using the most modern technologies.

Thanks again for your feedback!

- Chelsea from Pipeline

Amanda L.

Director of Revenue Operations

Mid-Market (51-1000 emp.)

2/13/2025

"I'm a big fan of Pipeline CRM"

5/5

What do you like best about Pipeline CRM?

Ease of use, ease of implementation/integration, reporting functionalty, support team Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

No major dislikes. There are some sales metrics that I wish Pipeline could calculate on its own but I'm not aware of any other CRM that can do them. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Hi Amanda! Thank you so much for taking time to leave us a detailed review. We're glad to hear you're able track to independent sales cycles in your business and make informed decisions. This is music to our ears! I am sorry to hear you're not finding the right path forward with some calculated fields. I surfaced this feedback to your Customer Success Manager, and they're going to look into this for you/with you to see if we can help formulate the right calculated fields for your metrics.

- Chelsea, Pipeline Marketing

Verified User in Construction

Mid-Market (51-1000 emp.)

3/13/2025

"Great customer service, quick responses"

5/5

What do you like best about Pipeline CRM?

I like the customer support features and the fact I can view when customers open emails. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

Some graphs could be easier to make and view. Review collected by and hosted on G2.com.

Response from Chelsea Santo of Pipeline CRM

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Dear Secret Admirer,

Thank you so much for taking the time to leave us a review. I'm so happy our email tracking feature has helped you understand when customers are actually interested in meetings, leading to better meetings for you. This is music to our ears.

Love,

Chelsea from Pipeline