![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.") PB Peter B. Owner | Chief Operating Officer Small-Business (50 or fewer emp.) 12/9/2014 More Options - - [Respond as Pipeline CRM](https://www.g2.com/survey_responses/pipeline-crm-review-30830/official_response/new) "User since 2011" 5/5 What do you like best about Pipeline CRM? Pipeline is economical for a small business. I used maybe 10% of its 'brain'. It has many features I've never tried. Because it is Cloud-based I can access it anywhere. Customer Support is much more competent and responsive than almost any other business I have dealt with. I also love that it links with MailChimp so it is very easy to send out client and prospect mailings. When I add a new lead or client to Pipeline they are automatically added to my MailChimp list. Review collected by and hosted on G2.com. What do you dislike about Pipeline CRM? The super annoying auto-correct on this review platform which is trying to teach me how to write and communicate after creating ad copy for 45 years. Review collected by and hosted on G2.com. Recommendations to others considering Pipeline CRM: Go for it. Inexpensive and very useful. As with any product expect an initial learning curve frustration. But it will soon pass as you become familiar. Review collected by and hosted on G2.com. What problems is Pipeline CRM solving and how is that benefiting you? Pipeline permits me to have all my client records and data stored in an easy to use format that is accessible anywhere. Every document or image relating to every client is stored conveniently. It makes it easier to run my business and service my customers. Review collected by and hosted on G2.com. Show More Rating Updated (10/21/2021) Current UserValidated ReviewerIncentivizedSource: G2 invite See what 911 reviewers think of Pipeline CRM 4.3 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/pipeline-crm/reviews)