CP

Chelsea P.

Office Manager

Small-Business (50 or fewer emp.)

5/21/2019

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"Great Customer Service"

4.5/5

What do you like best about Pipeline CRM?

Every time I've called Pipeline or had an issue the service is great. The reps are always patient, kind, and respectful...They even waited on hold while I had to wait to get the approval from the other owner on adding a new user. We had a billing issue several months back where we on boarded an employee but the account was never activated. They were able to provided a credit for the months paid but never used while explaining the process to me. Review collected by and hosted on G2.com.

What do you dislike about Pipeline CRM?

The integrations are really confusing! I never know what to add or how to add it. I know this is not all on Pipeline but I would use more if the instructions were more clear. Also, when using adobe if all of our users are connected the will upload the same document 3 times. Review collected by and hosted on G2.com.

What problems is Pipeline CRM solving and how is that benefiting you?

Separating customer information for each Rep. For admin purposes its great because I can assign a user a task and make changes without have to send a thousand emails. All the work can be checked in one spot. Review collected by and hosted on G2.com.

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4.3 out of 5 · Verified reviews from real users

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