
The voice rendering is ok, but there is a lot of editing involved to generate anything remotely tangible and add value to the business. Review collected by and hosted on G2.com.
Customer Service rep is an A-Hole - not get US culture and its idioms and vernacular variations. Instead of diffusing the situation by solving the issue, they go on the defensive, and that is an obvious sign of poor training of the outsourced provider that Pictory is using. Shame on Pictory and its seed round investors for not keeping an eye on a delicate matter that can affect user onboarding due to negligent customer support.
If you (Pitcotory) charge over 23 USD per month, there better be support to authenticate the browser cache issue when using the Google Sign-in feature, especially when multiple accounts can be used. Instead of deflecting and absconding from the user issue, the company and its outsourced Customer support take a stance of absolute and sheer ignorance. That is an F'n A-hole thing to do, especially in this day when there's a ton of competition that is eating Pictory's lunch. Review collected by and hosted on G2.com.
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