The AI Voice Agents have very low latency, and the quality feels genuinely human-like. The team is very good and supportive; together with the back-end team, they ship integrations really quickly. The metered pricing is on par with the market, and the custom deals are much better. The conversational AI is also pretty good. On top of that, the app’s interface is really easy to use and understand. Review collected by and hosted on G2.com.

There needs to be something like Intercom for instant chat support. Also, there are a few areas in the UI and UX that could be improved—for example, making the configuration options clearer and adding a conversation-flow agent pipeline. Review collected by and hosted on G2.com.