G2

Dorotheya G.

Senior Operations Manager

Mid-Market (51-1000 emp.)

11/28/2025

"Exceptional HR & Payroll Optimization with Outstanding Support"

5/5

What do you like best about People Success Team?

We recently had the pleasure of working with People Success Team and Maria Maslarova, and I can’t praise their services enough. From our very first meeting, Maria demonstrated exceptional professionalism and a deep understanding of HR and payroll processes. She took the time to understand our specific needs and tailored the solutions accordingly.

What truly sets People Success Team apart is their focus on process improvement and optimization. They conducted a thorough analysis of our existing HR and payroll functions, identified inefficiencies and process gaps, and provided actionable recommendations that significantly streamlined our operations.

Implementing their guidance helped eliminate the chaos and miscommunication between our HR and Payroll teams, improved response speed and quality, reduced payroll errors, and boosted overall employee satisfaction. As a BPO organization heavily dependent on employee engagement and happiness, these improvements have made a remarkable difference.

Additionally, the ongoing support from People Success Team and Maria has been outstanding. They are always available to answer questions, address concerns, and proactively suggest further opportunities for optimization. Their partnership makes us feel supported every step of the way. Review collected by and hosted on G2.com.

What do you dislike about People Success Team?

Unfortunately, they were brought in for a specific mission, one they successfully completed. I would personally extend their support to other people-related areas. Review collected by and hosted on G2.com.

Recommendations to others considering People Success Team:

Exceptional HR & Payroll Services with Process Improvement Focus! Review collected by and hosted on G2.com.

What problems is People Success Team solving and how is that benefiting you?

Maria Maslarova and her team were hired to understand why our HR and Payroll functions were underperforming and to fix the issues. As a Senior Operations Manager overseeing a team of 1,000+ employees, the inability to rely on strong HR and Payroll teams created extra workload for me and my Team Leaders.

Maria and her team brought deep expertise, analyzing the situation not only from an HR/payroll perspective but also through the lens of business and operations. They provided invaluable insights and simple, actionable steps rooted in best practices. They restructured both teams, clarified responsibilities, ensured compliance with all regulations, and significantly improved payroll processes; reducing workload and minimizing errors for everyone.

Thanks to People Success Team, our HR and payroll processes are now streamlined, efficient, and far more reliable, allowing us to focus on our core business functions. I wholeheartedly recommend them to any organization looking for expert HR and payroll consultancy with a true commitment to process excellence. Review collected by and hosted on G2.com.