UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Easy to use, intuitive product"
What do you like best about Pendo?
To be honest, the customer service and assistance I receive from the team is the best part, but if we are looking at the product itself, it would be the visual representation of tagged features. The surveys were also a huge plus and improved our ability to streamline consistent questions and realize results over time. Review collected by and hosted on G2.com.
What do you dislike about Pendo?
It can be difficult to keep up with code changes that affect features if a developer is not involved. You typically don't know something is broken unless you suddenly start getting no data results. Review collected by and hosted on G2.com.