G2

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

12/25/2023

"one of the best platform you get the product overview"

4.5/5

What do you like best about Pendo Feedback (formerly Receptive)?

Pendo provides very simple and easy interfece for the user backed by excelent customer support. Implementation process is quite simple and effecient. Integration with other platform is very effecient. Review collected by and hosted on G2.com.

What do you dislike about Pendo Feedback (formerly Receptive)?

Considering the vast majority of the features which are being provided by the platform. The frequency for the data to get updates is 1 hour which is not very effecient, when you expect real time information to be trakced by the platform Review collected by and hosted on G2.com.

What problems is Pendo Feedback (formerly Receptive) solving and how is that benefiting you?

The main aspect of the operatinal usage of the pendo platform which helped us is to give us realtime insight of the product usage and to help us in prviding analytics on the entire product life cycle. We were able to identitify key area to target which was brought out by pendo because of its amazing analytical cabability. Review collected by and hosted on G2.com.