RB
Ricardo B.
Directeur, BCS
Enterprise (> 1000 emp.)
"Awesome Customer Engagement"
What do you like best about Pega Customer Service?
The workflow, task, and GUI interface was easy to use and it made the experience better because we frequently used it. Review collected by and hosted on G2.com.
What do you dislike about Pega Customer Service?
We found that it did not integrate to all API's and did not always have the logic and Out of the Box features of some other tools. Review collected by and hosted on G2.com.