UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"One of the best tools to transform your customer engagement"
What do you like best about Pega Customer Decision Hub?
The NBA designer is something that has helped our org immensely. It is very simple to implement, and has really made our customer support workflows very productive. The low code features have also helped citizen developers like me in creating business rules without any coding. Review collected by and hosted on G2.com.
What do you dislike about Pega Customer Decision Hub?
The UI can feel very cluttered and overwhelming. I really wish the UI was more compact and the information was logically grouped to enhance ease of access. Review collected by and hosted on G2.com.