![Shane G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane G.") SG Shane G. President & CEO Small-Business (50 or fewer emp.) 9/22/2022 More Options - "PCRecruiter is Awesome Recruiting Software for any Experience Level" 5/5 What do you like best about PCRecruiter? The people offering tech support and other services make the product much more attractive. I've been using them since 2001, and they've grown exponentially in that time but never lost sight of the actual target, and that is the customer. Review collected by and hosted on G2.com. What do you dislike about PCRecruiter? Any time you are editing documents resumes, etc. there are minimal font choices, and trying to get it to function like a word processor is impossible. Putting together an email signature with tables so you can have a logo is problematic. I've learned that sometimes it's best to edit the docs you want to before you put them into the system and your expectations won't be so high when it comes to formatting it. I wish there were easier ways to print specific information on Candidates and Clients. That said, it appears they might be working with that with some of the newer capabilities. I wish using capture was easier and didn't create duplicates every time. They need a better way to eliminate duplicates because the information you can view when attempting to make the important decisions about which is the master file or is there is 4 different individuals with the same name. Review collected by and hosted on G2.com. What problems is PCRecruiter solving and how is that benefiting you? They have improved so many areas that it's hard to say. I love the Pipeline feature along with the automation. I haven't been able to take full advantage of those features, but that's my fault. PCRecruiter techs are always creating videos to help us learn how to use certain features. I like and appreciate that because I don't always have time for them to have someone stop and train me during the days of the week. It's too distracting to go that route but I can take 2 minutes for 2-minute Tuesdays and other videos that are instructional have helped me. If I have a problem these guys are on it. I can't have a smaller company like I do and not depend on a company taking their own sweet time to repair or straighten out a problem. I need my people concentrating on the task at hand and with their support we do. Review collected by and hosted on G2.com. Show More Response from Andrew Rothman of PCRecruiter [Editedit](https://www.g2.com/survey_responses/pcrecruiter-review-7131128/official_response/edit) Thanks for the review, Shane! It's great to hear that our team has been supporting you well and that you're still happy with the product after all this time! In regards to document editing, PCR's editor (TinyMCE, an industry standard) is specifically made for HTML/web/email, and is intentionally limited to the 'web safe' fonts that are known to be available on all operating systems. You can, as you noted, copy and paste content in from other sources, although your results may be unpredictable. We may be altering that editor in a future version to provide more flexibility. If you're working with actual documents (Word, for example) PCR opens the file in your local editing software. Current UserValidated ReviewerIncentivizedSource: Seller invite See what 230 reviewers think of PCRecruiter 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/pcrecruiter/reviews)