![Marsha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marsha J.")
MJ

Marsha J.

Client Services Associate

Mid-Market (51-1000 emp.)

7/1/2025

"Payworks Review"

4.5/5

What do you like best about Payworks?

As an HRIS managing bi-weekly payroll for over 500+ employees, I find Payworks extremely user-friendly and reliable. The system makes payroll processing seamless with features like automatic CRA remittances, audit trails, and ROE generation. I especially appreciate the detailed reporting tools and how easy it is to make retroactive entries or update pay changes. Onboarding new employees through the platform is also simple, thanks to built-in checklists and preloaded templates. The time-off and approval workflows keep everything organized and reduce back-and-forth communication. Review collected by and hosted on G2.com.

What do you dislike about Payworks?

While Payworks is strong on compliance and usability, the reporting dashboard lacks customization options. For example, I can't easily create custom visualizations or filter metrics by department without exporting the data into Excel. The interface also feels a bit outdated and could benefit from a modern refresh to enhance the user experience, especially when comparing it to other HRIS platforms. Review collected by and hosted on G2.com.

What problems is Payworks solving and how is that benefiting you?

Payworks has helped reduce manual errors and saved our team countless hours by automating routine payroll tasks. It ensures compliance with CRA, handles complex payroll adjustments like retroactive pay or manual bonuses, and makes it easy to track vacation, sick time, and lieu balances. During a payroll audit, I was able to quickly retrieve historical changes and approvals, which made the process stress-free. The platform also supports benefit integration, which reduces duplication when managing deductions and enrollment changes. Review collected by and hosted on G2.com.

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Rating Updated (7/2/2025)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 29 reviewers think of Payworks

4.3 out of 5 · Verified reviews from real users

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