I was tired of almost non-existant reporting from the "big name" processor. I felt like i had to pay more money for every report. Even then the results were blended so i couldn't tell what was what. My payments volume is growing but my revenue share was paltry. And the operational headaches were costing me more than the dollars I got back. I wanted a different processor (or two). PayEngine seems like the right idea. Review collected by and hosted on G2.com.
The implmentation is still new. The work to build wasn't hard, just standard stuff. I've only moved over a few merchants so far, but with what they offer, I hope I don't have to do as much work next time. Review collected by and hosted on G2.com.