G2

RK

RaHul K.

Senior Sales Officer

Mid-Market (51-1000 emp.)

8/17/2026

"The closest phone AI has come to talking to a real human"

5/5

What do you like best about Parloa?

It handles real-time phone conversations smoothly. It understands messy speech, heavy accents, and interruptions without getting stuck in an awkward loop or breaking character. Review collected by and hosted on G2.com.

What do you dislike about Parloa?

While the basic visual flow builder is user-friendly, hooking deep multi-turn voice logic into complex legacy telephony (like custom on-premise PBX/contact centers) and layered CRM databases often requires dedicated technical resources or professional services. Review collected by and hosted on G2.com.

What problems is Parloa solving and how is that benefiting you?

The biggest problem Parloa solves for us is long customer wait times and the inefficiency of outdated, rigid phone trees.

Instead of just routing calls, Parloa's voice agents actually resolve routine queries on their own—verifying accounts, pulling data from our CRM, and completing actions directly over the phone. Review collected by and hosted on G2.com.