Khanya M.
KM
Business Improvement Fleet Management Intern
Small-Business (50 or fewer emp.)
"Optimised Routing That Streamlines Scheduling and Planning"
5/5
What do you like best about Paragon Route 360?

It is its ability to optimise routes and improve overall planning efficiency. It helps reduce travel time and makes it easier to manage schedules, especially when dealing with multiple vehicles and changing requirements. The system also supports better organisation and visibility, which makes day-to-day operations more structured and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Paragon Route 360?

One of the biggest challenges is that the system can feel quite complex, especially for new users. There’s a clear learning curve, and some features aren’t very intuitive at first, so it takes time to fully understand the available functionality and use it effectively.

On top of that, certain processes can feel slow or require several steps, which is frustrating when you’re working under time pressure. Improvements to the user interface and overall ease of use would help make the system more efficient and more user-friendly. Review collected by and hosted on G2.com.

Response from Richie Oliver of Paragon Route 360

Khanya, thank you for taking the time to share such a thorough account of your experience with Paragon. It's encouraging to hear how the system has transformed your route planning, reducing travel time, improving vehicle utilization and giving your team clearer visibility into daily operations. The impact on scheduling efficiency and operational costs you've described is exactly what Paragon is built to deliver. Your candid feedback on the learning curve, multi-step processes and UI intuitiveness is the kind of insight we value. Thank you for taking time out of your day to share with us.

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