G2

Monica B.

Senior Ecommerce + Retention Manager

Mid-Market (51-1000 emp.)

8/14/2025

"Bringing our brand voice to life"

5/5

What do you like best about Para?

Working with their team has been an asset to our partnership, thanks to their responsiveness and support. Review collected by and hosted on G2.com.

What do you dislike about Para?

Para has brought our brand voice to life in SMS and made customer engagement more personal than ever, though the analytics could be stronger. Review collected by and hosted on G2.com.

What problems is Para solving and how is that benefiting you?

Para’s ability for us to deliver voice note features from our founder MaryRuth in SMS has been a game-changer for our retention strategy. It’s allowed us to bring MaryRuth’s warm, approachable brand voice directly to customers, making interactions feel more personal and engaging. The platform is easy to use and has helped us connect in a way text alone couldn’t. Review collected by and hosted on G2.com.