--- title: Outplay Reviews meta_title: 'Outplay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 275 reviews by the users' company size, role or industry to find out how Outplay works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 275 scale: '5' date_modified: '2026-07-13' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Outplay Reviews **Vendor:** Outplay HQ **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.5/5.0 **Total Reviews:** 275 ## About Outplay Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard. Outplay's intuitive UI and industry-leading customer support gets teams up and running rapidly, to start booking meetings now. Not next quarter. With game-changing features like power dialing, AI-powered conversational intelligence and a lead sourcing database of millions, Outplay transforms sales engagement, without the hefty price tag.Switch out multiple point solutions and invoices with Outplay - the all-in-one sales stack for new-age teams. Get a built-in Sales Prospecting tool, Multi-channel Sales Engagement platform, Inbound Conversion and Scheduling tool and Conversational Intelligence platform to exceed your targets, not your budgets. ## Outplay Pros & Cons **What users like:** - Users appreciate the **streamlined workflows** of Outplay, leading to increased meetings and enhanced sales productivity. (3 reviews) - Users value the **automation and structured workflows** in Outplay, which effectively boost their meeting frequency and sales. (3 reviews) - Users love the **user-friendly interface** of Outplay, facilitating efficient workflows and effective outreach automation. (3 reviews) - Users appreciate the **incredible customer support** of Outplay, enhancing their experience and ensuring quick resolutions. (2 reviews) - Users enjoy the **ease of use** of Outplay, benefiting from streamlined workflows and efficient customer outreach. (2 reviews) - Easy Implementation (2 reviews) - Easy Setup (2 reviews) - Users find the **intuitive interface** of Outplay enhances their experience and simplifies interaction with potential customers. (2 reviews) - Users value the **easy interaction** with Outplay, enhancing their ability to connect with potential customers effortlessly. (1 reviews) - Users value the **seamless CRM integrations** of Outplay, enhancing productivity with smooth and efficient setup. (1 reviews) **What users dislike:** - Users report **integration issues** with Outplay, particularly with the multidialer and connections to Pipedrive. (2 reviews) - Users report significant **admin issues** with Outplay, highlighting poor customer service and invoicing problems even after cancellation. (1 reviews) - Users find the **complexity of setup** a bit tricky, making testing and integration challenging but manageable. (1 reviews) - Users report significant **confusion** with billing and customer service issues, leading to frustration and wasted resources. (1 reviews) - Users report significant **connection issues** with Outplay, leading to frustration and loss of time and money. (1 reviews) - Users experience significant issues with **data deletion** , facing continued invoices even after cancellation of their subscription. (1 reviews) - Users express frustration with **limited email creation tools** , wishing for better design options within Outplay itself. (1 reviews) - Users find the **learning curve challenging** , requiring time and effort to fully grasp the software's setup and automations. (1 reviews) - Learning Difficulty (1 reviews) - Limited Features (1 reviews) ## Outplay Reviews ### 1. Flexible Email Sequencing, but Phone & WhatsApp Integration Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Biplab S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Outplay?** Their email sequencing tool is quite good and allows flexibility **What do you dislike about Outplay?** Their phone and WhatsApp integration runs through a third-party provider, and we ran into a lot of integration issues. In the end, it still didn’t work for us, so we removed those features from our account. **What problems is Outplay solving and how is that benefiting you?** The email sequencing workflow is very robust and includes the right amount of checks and balances to help prevent our emails from being marked as spam. Our open rates are quite high, and opt-outs are very low. ### 2. Solid outbound tool, still maturing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Outplay?** The customer support is genuinely responsive and helpful. The multichannel sequencing across email, calls, and LinkedIn works well for day-to-day SDR outreach, and having all outbound activities in one place is convenient **What do you dislike about Outplay?** Reporting lacks depth and could be more granular. The platform can get buggy at times, with occasional glitches in email automation. Some features still need improvement and the overall product feels like it’s still maturing **What problems is Outplay solving and how is that benefiting you?** It helps our SDR team manage outbound outreach across multiple channels from one place. Instead of juggling different tools, we can run email sequences, make calls, and track prospect engagement all within a single platform, which saves time and keeps the team organized ### 3. Great Email Sequences, Helpful Lead Stats, and Smooth Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jayalakshmi S. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Outplay?** Great email sequences and helpful lead statistics. I also received great support during the trial and onboarding. The integrations were good as well. **What do you dislike about Outplay?** nothing at all. Its very useful for my daily activities **What problems is Outplay solving and how is that benefiting you?** Lead statistics, email sequences, and performance reports. ### 4. Efficient Outreach Tools, But Dialer Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Binbash F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Outplay?** I find the email campaigns for sequences and the dialer the most useful in Outplay. The initial setup was very easy, which is thanks to Saurabh Tripadhi, who has been incredibly helpful with any questions and setbacks we have. **What do you dislike about Outplay?** Definitely the dialer. **What problems is Outplay solving and how is that benefiting you?** I use Outplay for email and phone outreach, mainly benefiting from its sequences and dialer features. ### 5. Boosted Meeting Rates but Needs Multidialer Fixes **Rating:** 4.0/5.0 stars **Reviewed by:** Juan Pablo G. | Director of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Outplay?** I like that we're able to get more meetings with current workflows using Outplay, which leads to more sales. The process of automating outreach and creating a structured workflow is very helpful. I'd rate the setup ease at a 4 out of 5, indicating it was quite easy to get started with Outplay. **What do you dislike about Outplay?** I dislike the bugs, specifically with the multidialer, which has lots of problems. I wish it actually worked. **What problems is Outplay solving and how is that benefiting you?** I use Outplay to automate outreach and create a structured workflow, helping us set more meetings and drive more sales. ### 6. Easy to Work With - One of the Best Teams I’ve Worked With **Rating:** 4.0/5.0 stars **Reviewed by:** Shashank B. | Strategy & Ops, Founders' Office, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Outplay?** Easy to work with - honestly one of the best teams I’ve worked with. **What do you dislike about Outplay?** The number of bugs is a little high, and I don’t like the UI that much. **What problems is Outplay solving and how is that benefiting you?** The entire outbound team is able to support and enable outreach and related tasks. ### 7. Super Easy to Use with Excellent Integrations and a Strong API **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Outplay?** Super easy to use, fast to see the value, excellent integrations and a strong API. **What do you dislike about Outplay?** Room for improvement with reporting / coaching, but still robust! **What problems is Outplay solving and how is that benefiting you?** Faster outbound motions that are easy to set up and optimize. ### 8. The Software that does everything in 1 click! **Rating:** 5.0/5.0 stars **Reviewed by:** Thabiso K. | Lead Recruiter, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Outplay?** They get incredible support and develop products every day. I love how easy it is to interact with it. Now, you can connect with even more potential customers across all platforms than ever before. What I like most about Replay is the way it lists the tasks to be completed in order. This allows you to send tons of pre-made and customizable templates very quickly and easily. Best part? Everything is logged to Pipedrive using the built-in Outplay integration. This gives you a general idea of ​​what's going on in every deal while maintaining contact details between sales representatives. **What do you dislike about Outplay?** The learning curve for setting up the software was a bit tricky. Triggers and sequences are stored in strange places, making testing difficult. There were also some problems with the integrated part of the Pipedrive. All of these were little more than minor inconveniences. **What problems is Outplay solving and how is that benefiting you?** Outplay is a must-have. It's not just another "nice to have". Few products address true pain in this borderless, remote economy. Outplay is one of the companies solving this problem. In terms of a pure growth mindset, there should be no other reason for this journey. Usually, when a founder gets his timing, skills, and aspirations right, his ego gets the better of him, and he tends to mess things up by ignoring the team's growth and treating it as mere numbers. and people. You can always replace them. ### 9. The worst service I’ve ever encountered. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Outplay?** The onboarding was smooth, and the interface looked promising. The trial version worked well and didn’t expose the deeper issues we later encountered. At first glance, it felt like a polished and capable platform, which made us hopeful about using it long-term. **What do you dislike about Outplay?** At the beginning of the year, we purchased a subscription to start using the platform. In the end, we lost a huge amount of time and money due to their buggy software. The customer service is terrible — extremely slow responses and no real help. They don’t acknowledge their own issues and refuse to issue refunds. It honestly feels like a scam. Even after canceling the subscription (which had to be done outside of their platform), we’re still receiving invoices and receipts. Absolutely do not recommend. **What problems is Outplay solving and how is that benefiting you?** Outplay helps streamline outreach and engagement workflows, saving time on manual follow-ups and improving team coordination. ### 10. Very happy with Outplay - especially the email sequencing features **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Outplay?** We've mainly used the email sequence features and have been very happy with those. In particular, the ability to do A/B testing on messages has helped us improve our open, click and response rates. We use Pipedrive as our CRM, and the integration between the two platforms is solid. In general, we have found Outplay easy to use and easy to implement. Our sales team uses Outplay all the time. It is a critical part of our standard sales motions. We've also been very pleased with support. Any time we have had a question or needed help, they've assisted us quickly. **What do you dislike about Outplay?** Our main use of Outplay has been around emails. I'd like to see more email creation tools - such as easy integration of Google fonts. Right now, we design our emails in another platform and then bring the HTML into Outplay. That works well, but it would be nice to be able to do more design work within Outplay itself. **What problems is Outplay solving and how is that benefiting you?** We are an early stage startup and a small team. Outplay allows us to prospect and engage with our customers and leads in a very efficient manner. ## Outplay Discussions - [What is Outplay used for?](https://www.g2.com/discussions/what-is-outplay-used-for) - [View Outplay pricing details and edition comparison](https://www.g2.com/products/outplay/reviews/outplay-review-4650078?section=pricing&secure%5Bexpires_at%5D=2026-07-16+07%3A25%3A27+-0500&secure%5Bsession_id%5D=6946512d-9059-4f72-8182-5ceb3b48ceb8&secure%5Btoken%5D=db5bd2caad334530a64720552bf1cbbea912da48ba26f6d0ffa9920d7738282e&format=llm_user) ## Outplay Integrations - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) ## Outplay Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Grammar** - Grammar Check - Tone Check - Sentence Formatting **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Gamification **Formatting** - Plagiarism Check - Style Editor - Citation Finder **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Performance Analysis** - Coaching - Peformance Tracking **Content ** - Idea Recommendation - Content Generation - Form Generation **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Product Type** - Standalone Application - Plugin **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Outplay Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,357 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,500 reviews)