SL

Shelby L.

Co-Owner

Small-Business (50 or fewer emp.)

8/10/2026

"Outstanding Reporting and Smooth QuickBooks/POS Integration with Ottimate"

4/5

What do you like best about Ottimate?

The reporting capabilities are outstanding. We especially appreciate the ability to search and track price changes by individual item number, which has been extremely helpful for our business.

Ottimate’s integration with QuickBooks and our POS platform is efficient and generally works with very few issues. Their support team is typically prompt, responsive, and makes a genuine effort to resolve any problems quickly.

The AI built into the platform is also very well done. We occasionally have issues with similar items being identified incorrectly, but these instances are relatively minor and do not have a significant overall impact on our experience.

We believe the pricing is fair considering everything Ottimate has to offer. We have been a client for approximately 6.5 years, and over that time, we have seen the platform continue to improve performance and evolve. Overall, we have been very pleased with Ottimate and the value it provides to our business. Review collected by and hosted on G2.com.

What do you dislike about Ottimate?

The most difficult part of ottimate is the AI that picks up similar items incorrectly. We have found some work arounds for this at our company, but if I was a new onboarding company using Ottimate to export to an inventory platform, I would want to be aware of this issue. Review collected by and hosted on G2.com.

What problems is Ottimate solving and how is that benefiting you?

This allows multiple people on our team to be involved in pricing and vendor management at different levels of the business. We can grant access in a way that helps us manage our day-to-day operations effectively. The interface is easy for all of our team to use from shift managers all the way to the owners. Review collected by and hosted on G2.com.

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4.5 out of 5 · Verified reviews from real users

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