Verified User in Internet
UI
Mid-Market (51-1000 emp.)
"Review for the software used on day to day basis"
5/5
What do you like best about OTRS?

the system, easy to use and the customize option Review collected by and hosted on G2.com.

What do you dislike about OTRS?

some times it lags and created mess while creating tickets Review collected by and hosted on G2.com.

See what 37 reviewers think of OTRS

4.4 out of 5 · Verified reviews from real users

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