All planners like the interaction with the system. The windows are easy to use. The results help a lot of departments in the organization. "Virtual costs" to prioritize distance or labor hours. Map functionality and Truck Visibility on SAP is great as a validation tool. SAP customizing is different from the SPRO, so you don't need a SAP administrator to change stuff. You don't need a lot of hardware to implement it. Review collected by and hosted on G2.com.
A lot of moving parts inside the parametrization. This also has a lot to do with SAP. Some route parameters can't be changed on the fly on a Plan, you have to move them before the daily planning. Since the possible results are made between iterations, you might get different results with the same set of cases, customers, and parameters. Review collected by and hosted on G2.com.