I really appreciate the configurability of Origami Risk. It allows us to build workflows and forms tailored to how our team operates, eliminating unnecessary vendor tickets for updates. Reporting is also a big win—it's quick and powerful. I can easily analyze loss data by location, cause, or department, and scheduled reports are sent out automatically without manual effort. The system saves me so much time, particularly in transforming what used to be lengthy monthly Excel tasks into immediate dashboard updates. Plus, the expiry alerts for COI tracking have greatly improved our vendor compliance. Lastly, the integration with our HRIS and other systems keeps all our data in sync, which is a huge convenience. Review collected by and hosted on G2.com.

The UI feels dated in some modules, and there's a learning curve. New users get lost in the menus, so we had to build our own quick-reference guides. Implementation took longer than expected. Config is powerful, but it does what you build, not what you assume, so you need someone who owns it. If that person leaves, you feel it. Ad hoc reporting can be clunky for anything outside the standard templates, and some changes still need a support ticket or admin rights. I'd also like better mobile support for reviewing claims, not just reporting incidents. None of it's a dealbreaker, but budget time for setup and training. Review collected by and hosted on G2.com.