G2

Thomas S.

Operations Manager

Small-Business (50 or fewer emp.)

6/11/2026

"Reliable, Low-Maintenance Route Optimisation That Pays for Itself"

5/5

What do you like best about OptimoRoute?

We run wholesale frozen fruit and food distribution across Victoria, so getting drivers to the right doors in the right order, within the right time windows, is the whole game. OptimoRoute has become one of those tools we genuinely don't have to think about, which is about the highest praise I can give a piece of software.

The interface is clean and gets out of your way. Planning a day's routes is straightforward, and when we need to step in manually by dragging a stop or locking a sequence, it's easy enough that anyone on the team can pick it up without a long training curve. But the real value is in the optimisation itself. It juggles time windows, vehicle constraints and stop counts and hands back routes tighter than anything we'd build by hand. For time-sensitive deliveries that matters a lot. Fewer kilometres, less time on the road, exactly what we want.

It's also rock solid. We plan daily and it just works. I can't remember the last time it gave us grief, which is why it sits firmly in the "leave it alone" category of our stack. Part of that is how cleanly it slots into our workflow via the API, so orders flow through to routing without a lot of manual handling. It plays nicely with the rest of our systems rather than forcing us to bend around it.

On cost, it pays for itself comfortably. The savings in driver hours, fuel and kilometres more than cover it. (Tom, a rough figure on km or hours saved would make this land harder if you've got one.) And getting there was painless. Setup was smooth and support has been responsive the few times we've needed it. No drama, no chasing.

Overall, it's reliable, smart and low-maintenance. If you're running multi-stop delivery routing and want something that quietly earns its keep, it's an easy recommendation. Review collected by and hosted on G2.com.

What do you dislike about OptimoRoute?

Honestly there isn't a lot to fault. If I had to pick something, the reporting is a touch shallow when you want to dig into the numbers properly, and a few of the features we'd like sit on the pricier tiers. Neither is a dealbreaker, and neither has ever stopped us getting the day's routes out the door. Review collected by and hosted on G2.com.

What problems is OptimoRoute solving and how is that benefiting you?

The core problem it solves for us is route planning at scale. We deliver frozen product to a lot of stops across Victoria every week, all with their own time windows, and building those routes by hand was slow and never as tight as it should be. OptimoRoute takes the order list and turns it into efficient, sequenced runs in minutes, which frees up time we used to lose to planning and gets the drivers out the door sooner.

The flow-on benefits are the ones that actually matter to the business. Tighter routes mean fewer kilometres and fewer driver hours, which keeps our delivery costs down. Hitting time windows reliably keeps customers happy and keeps a temperature-sensitive product moving rather than sitting in a warm truck longer than it needs to. And because the planning is largely hands-off now, it's one less thing the team has to babysit each day. Review collected by and hosted on G2.com.