G2

Giovanni L.

Front-End Developer

Mid-Market (51-1000 emp.)

7/2/2026

"Powerful Developer SDK for Custom AI Agent Automation"

4/5

What do you like best about Optimizely Agent Platform?

As a developer, what I like most is the Opal Tools SDK and how straightforward it is to build and host custom tools, whether I’m using Python/FastAPI or .NET. The automatic tool discovery mechanism through the /opal/discovery endpoint makes registering those tools feel very smooth, and it lets us seamlessly connect Opal’s agent orchestration layer with our proprietary APIs and databases. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Agent Platform?

The workflow agents are great overall, but the conditional logic can sometimes feel a bit rigid. For instance, when a condition in a workflow agent evaluates to false, there isn’t a native, built-in “do nothing” or “clean stop” option available out of the box. That ends up forcing developers to create specialized workaround agents simply to halt the workflow cleanly. Adding more native control-flow blocks would significantly improve the developer experience. Review collected by and hosted on G2.com.

What problems is Optimizely Agent Platform solving and how is that benefiting you?

Before using Optimizely Opal, our development team was buried under a massive backlog of requests to build custom automation scripts and manually stitch external APIs together for our marketing and content teams. We also struggled to maintain brittle, hard-coded integration pipelines. Now, with the Opal Tool SDK, we can quickly expose our internal APIs and databases as reusable tools that Opal’s workflow agents can orchestrate automatically. As a result, we’ve seen a 60% reduction in development time for custom workflows, and we’ve completely eliminated the repetitive integration tickets from our queue, which lets us focus more on core platform features. Review collected by and hosted on G2.com.