G2

Juraj D.

System Engineer (L3) for Global Messaging and MDM solutions

Enterprise (> 1000 emp.)

11/6/2020

"Best fax SW I was ever working with, with great possibilities of customization."

4.5/5

What do you like best about OpenText Core Fax?

XM Fax is easy to configure with many customized parameters. Fax traffic is easy and smooth.

Inbound faxes can be configured to be routed to many different locations. With many other possibilities.

Im appreciate possibility for end users do own monitoring for fax traffic using WebAdminConsole.

High Availability and use "Cluster" mode is also nice feature where two independed fax servers can be synchronized. HA Availability allow us to perform maintenance and system update without interruption of production fax traffic Review collected by and hosted on G2.com.

What do you dislike about OpenText Core Fax?

Desktop client is available only as WebClient.

SW Client for end users will be appreciated. Only simple SendFax app can be installed.

Vendor Knowledge base could be improved, it is not easy to find solution for simple issues, and mostly all the time I need to create vendor service ticket for issues Im having Review collected by and hosted on G2.com.

Recommendations to others considering OpenText Core Fax:

I can definitely recommend XMFax for all business units where faxing solution is needed.

XM Fax can be installed and configured without any special knowledge, standard sytem admin can do it I believe ;) it is also do not require special knowledge for administration tasks. Review collected by and hosted on G2.com.

What problems is OpenText Core Fax solving and how is that benefiting you?

Our company is able to follow PCI standards with XM Fax solution. Users can easily configure own applications and integrate them with XMFax solution with many options starting with simple SMTP, EWS, WEB gui, and much more

also custom customization for specific reports and fax delivery can be configured using Python Scripts Review collected by and hosted on G2.com.