G2

Verified User in Government Administration

Mid-Market (51-1000 emp.)

3/1/2024

"Reduce Inbox Clutter"

4/5

What do you like best about OpenText Core Email Threat Protection?

On average, AppRive Email Threat Protection filters out around 25% of our incoming email as spam or malware. Users are notified daily of any messages that have been blocked and given the option to view and release blocked messages that are legit. In addition, they can also request global whitelist entries or, if given permission, manage their own, personal whitelists. Our end-users find using this service easy to understand and use. When needed, the customer support is always easy to work with and quick to answer questions. Review collected by and hosted on G2.com.

What do you dislike about OpenText Core Email Threat Protection?

By default, only the past 7 days of filtered messages are maintained. We were able to request 14-day retention but that is the maximum offered. It would be nice to have a longer retention options. Review collected by and hosted on G2.com.

What problems is OpenText Core Email Threat Protection solving and how is that benefiting you?

AppRiver Email Threat Prevention greatly reduces the amount of spam delivered to our inboxes. It allows the end users to view held messages safely and release them to their inbox if needed. Users can also request whitelist entries or manage their own, personal whitelists if permitted to do so. From an administrator's perspective, you are given the ability to tweak the filtering system significantly to meet your needs. Review collected by and hosted on G2.com.