UE
Verified User in E-Learning
Enterprise (> 1000 emp.)
"As a user, Qfiniti works well and does exactly what it's supposed to do."
What do you like best about OpenText Contact Center Analytics?
It is very user-friendly. I can pull phone call data quickly and replay it easily. Review collected by and hosted on G2.com.
What do you dislike about OpenText Contact Center Analytics?
I can't think of an issue that would cause me to dislike Qfinit. It works well and does exactly what it's supposed to do. A suggestion would be for it to look a little more modern. Review collected by and hosted on G2.com.