G2

Saurabh J.

Print Server Manager

Mid-Market (51-1000 emp.)

12/14/2018

"Has reduced bar for usable NLP applications"

5/5

What do you like best about openNLP?

We've tried to build production quality NLP applications for a long time, but never gotten anywhere. After switching to openNLP, we had a beta version ready in 3 weeks. It's great to use, easy to implement and the documentation available is amazing Review collected by and hosted on G2.com.

What do you dislike about openNLP?

I just wish that openNLP came out with more updated releases faster than their current release cycle. There have definitely been moments where I wished it was more up to date with the current state of the art Review collected by and hosted on G2.com.

Recommendations to others considering openNLP:

Check out openNLP integrations with other Apache products Review collected by and hosted on G2.com.

What problems is openNLP solving and how is that benefiting you?

We're using openNLP based analysis to parse feedback comments and realize better customer service. After switching to openNLP, the time taken from feedback to action has gone down by a factor or two and our approval ratings have shot up Review collected by and hosted on G2.com.