The biggest advantage for us was having a technical team that could handle several parts of the project rather than requiring separate vendors for every component. We were able to discuss custom software requirements, backend development and AI-related functionality with the same team.
Communication was also strong. We received regular progress updates and could raise questions during development without having to wait several days for a response. Review collected by and hosted on G2.com.
Some of the technical discussions required additional explanation for our non-technical stakeholders. Once the team understood what level of detail we needed, communication became much easier. Review collected by and hosted on G2.com.