G2

Verified User in Automotive

Small-Business (50 or fewer emp.)

4/30/2026

"Handles our services, showroom, and repair pickups - finally one system for all three"

5/5

What do you like best about Opencals?

The pricing model matches how our business actually operates. Agricultural equipment service is highly seasonal—we’re slammed in April and May, and December is nearly dead—so we’re not stuck paying a flat monthly fee during the slow months. In winter, we might pay $5–10 for the handful of bookings we get. In spring, we pay more, but the volume justifies it. Every other system we looked at would have charged us the same amount year-round.

Multi-staff availability is also exactly what we needed. We have technicians with different specializations, so customers can see who’s available and book the right person. We had it set up in a day. Review collected by and hosted on G2.com.

What do you dislike about Opencals?

I couldn’t think of any missing features. Support usually takes care of all our feature requests within about a week, so for now we don’t feel like anything is lacking. Review collected by and hosted on G2.com.

Recommendations to others considering Opencals:

If you run a service operation with multiple staff members and more than one appointment type—especially if your business has seasonal peaks—Opencals is worth setting up. The pricing model makes it a low-risk option to try. I’d recommend giving yourself about a week to configure your services and staff properly so everything runs smoothly. Review collected by and hosted on G2.com.

What problems is Opencals solving and how is that benefiting you?

Before Opencals, we managed service appointments, showroom visits, and repair delivery bookings through email and a constant back-and-forth of phone calls. With three separate departments and seasonal spikes—spring is brutal for us, when everyone needs their tractors and seeders serviced at once—we were regularly double-booking technicians or missing calls.

Opencals solved that coordination problem. Each technician has their own schedule, and when a customer books a service appointment online, the system automatically checks who’s available and for what. We’ve stopped double-booking. Our showroom visits are now pre-scheduled, so our sales team isn’t caught unprepared. Customers can also book a repair drop-off or pickup slot themselves, which has significantly reduced the number of phone calls we have to handle.

The benefit is straightforward: we can handle more bookings with less admin overhead, and customers get immediate confirmation instead of waiting for us to call back. Review collected by and hosted on G2.com.