G2

AK

Arnold K.

Développeur informatique

Mid-Market (51-1000 emp.)

10/3/2023

"The best real-time chat service."

4.5/5

What do you like best about onWebChat?

- You can customize the appearance and behavior of the chat according to our needs and preferences.

- You can manage multiple conversations simultaneously and transfer messages to other agents if necessary.

- It is possible to analyze visitor statistics and data in order to improve our service and marketing strategy. Review collected by and hosted on G2.com.

What do you dislike about onWebChat?

- A reliable and high-performance internet connection is necessary to ensure the quality of the chat.

- You must comply with the rules and standards for data protection and security of visitors.

- Agents must be constantly trained to use the chat appropriately and to meet customer requirements.

- The offer and rates must be adapted according to the volume of visitors and conversations that need to be managed. Review collected by and hosted on G2.com.