--- title: Onspring Reviews meta_title: 'Onspring Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 80 reviews by the users' company size, role or industry to find out how Onspring works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 80 scale: '5' date_modified: '2026-07-12' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Onspring Reviews **Vendor:** Onspring Technologies **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.7/5.0 **Total Reviews:** 80 ## About Onspring Onspring is an award-winning GRC process automation and reporting software. Our SaaS platform is known for its flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without relying on IT or developers and subject to IT timelines and competing priorities. - Manage a centralized risk register with multiple hierarchies - Keep tabs on financial impacts and probabilities based on risk tolerance - Capture and relate financial, operational, reputational, and third-party risks - Map controls to regulations, frameworks, incidents, and risks - Remediate findings through workflows or the POA&M process Ready-made products get you started in as quickly as 30 days: - Governance, Risk & Compliance Suite - Risk Management - Third-party Risk - Controls & Compliance - Audit & Assurance - Policy Management - CMMC - BC/DR FedRAMP moderate-authorized environment available. Simply put, Onspring believes in creating better ways for people to do their best work. We champion simplified workflows, process transparency, and eliminating manual, repetitive tasks. Customized for each team’s needs, our enterprise software solutions make daily work life easier, smarter, and better. ## Onspring Pros & Cons **What users like:** - Users value the **high level of customization** in Onspring, enabling effortless workflow management and insightful reporting. (21 reviews) - Users appreciate the **ease of use** of Onspring, enabling intuitive customization and efficient management of compliance workflows. (21 reviews) - Users value the **flexible customization** options in Onspring, enhancing their workflow management and reporting capabilities significantly. (20 reviews) - Users value the **responsive and knowledgeable customer support** of Onspring, enhancing their overall experience on the platform. (13 reviews) - Users value the **flexible customization** of Onspring, which enhances workflow management and automates compliance tracking efficiently. (13 reviews) - Simple (10 reviews) - Users value the **flexibility of automation** in Onspring, enhancing efficiency and streamlining their processes significantly. (9 reviews) - Efficiency (8 reviews) - Flexibility (7 reviews) - Implementation Ease (7 reviews) **What users dislike:** - Users find the **steep learning curve** of Onspring challenging, especially with complex permissions and reporting customization. (10 reviews) - Users find the **limited customization** challenging, requiring significant effort to tailor Onspring to their needs. (7 reviews) - Users find the **file size limitations** frustrating and some capabilities lacking, leading to cluttered experiences. (6 reviews) - Users find the **complexity of configuration** challenging, especially when customizing permissions and reporting within Onspring. (5 reviews) - Users find that the **difficult setup** creates a steep learning curve and requires extensive configuration efforts. (5 reviews) - Learning Difficulty (5 reviews) - Users find **limited functionality** in Onspring due to unchangeable features and restricted access to data across the platform. (5 reviews) - Complex Setup (4 reviews) - Feature Deficiency (4 reviews) - Missing Features (4 reviews) ## Onspring Reviews ### 1. Effortless, Robust, and User-Friendly—Onspring Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Shauna D. | Director, Cybersecurity GRC, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Onspring?** What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I need it, which makes managing processes and data seamless. It’s also incredibly robust, with the flexibility to handle complex workflows without feeling complicated. I especially appreciate the emailing function, which makes communication and notifications effortless. Combined with its automation, reporting, and collaboration capabilities, Onspring is a powerful yet user-friendly solution that just works. Everytime I have had to work with customer support they have always been very responsive and helpful as well. **What do you dislike about Onspring?** While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, but having additional functionality or more customization options in certain areas could make the platform even stronger. Overall, these are minor points, and they don’t take away from the ease of use, reliability, and robust capabilities that make Onspring such a valuable tool. **What problems is Onspring solving and how is that benefiting you?** By providing a single platform for workflow automation, reporting, and communication, it reduces manual work, minimizes errors, and ensures nothing falls through the cracks. This benefits me by saving time, improving efficiency, and giving me confidence that processes are consistent and well-documented, allowing me to focus on higher-value work rather than chasing spreadsheets or managing disparate systems. **Official Response from Michelle Randall:** > Shauna - Thank you for taking the time to provide this fantastic review! It is so great to see clients like you getting so much value from Onspring! We love hearing "it just works" and I'm glad you're also happy with our support team when you do need help. Thank you again and please also request features that you would like via our Community. Thank you! ### 2. Powerful, Customizable GRC Platform with a Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Onspring?** Onspring is a flexible, powerful GRC platform that allows deep customization without coding. The ability to automate workflows, track risks, and centralize evidence saves significant time. Dashboards and reporting features make it easy to visualize compliance health across the organization. Customer support is responsive and knowledgeable, and the system integrates smoothly with tools like ServiceNow and Slack for intake processes. **What do you dislike about Onspring?** The platform’s flexibility can create a steep learning curve at first. Some modules require additional configuration to fully align with specific frameworks like HIPAA or SOC 2. Reporting customization takes time to master, and interface updates occasionally require retraining for end users. **What problems is Onspring solving and how is that benefiting you?** Onspring has helped us centralize and automate our entire risk management process. Before using it, risk tracking and issue remediation were scattered across spreadsheets and emails, making it difficult to maintain accountability or visibility. Now, our risks, controls, and findings are all managed in one place with clear workflows, automated reminders, and escalation paths. It’s improved collaboration across teams, accelerated audit readiness, and given leadership real-time insight into our compliance and risk posture. **Official Response from Michelle Randall:** > Thank you for your kind review. We love hearing that we've helped your organization streamline and automate the entire risk management process. If you have ideas on how we can better serve you, please submit a feature request via our Community. Thank you again! ### 3. Powerful Automation and Customization, but Usability Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Onspring?** I really appreciate Onspring because it allows for easy customization without the need for coding, and it helps streamline my compliance and risk workflows through automation. The dashboards and reports make tracking controls and monitoring performance in real time straightforward and efficient. **What do you dislike about Onspring?** When it comes to overall usability, I find the tool not particularly user-friendly. However, Onspring does offer a substantial amount of training, which helps users get accustomed to its features. **What problems is Onspring solving and how is that benefiting you?** Onspring has been instrumental in automating our previously time-consuming manual processes. It has made a noticeable difference in streamlining our workflow. **Official Response from Michelle Randall:** > Thank you for your kind review. I'm so glad that we've helped automate your organization's time-consuming processes! Thank you again! ### 4. Outstanding Support and Customization Make Onspring a Standout Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie V. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Onspring?** What I appreciate most about Onspring is their outstanding customer support and their commitment to helping users succeed on the platform. Onspring offers a high level of customization, giving you the flexibility to develop and manage workflows as well as create and share reports and dashboards with ease. **What do you dislike about Onspring?** There are no dislikes about Onspring. Everything is great, they are constantly adding new features and improving their platform **What problems is Onspring solving and how is that benefiting you?** Onspring gives you full control over how you design and manage your processes, allowing you to tailor them to fit your organization's specific needs. **Official Response from Michelle Randall:** > Stephanie - Thank you for your kind review. We love hearing "there are no dislikes!" And, we agree that our customer support is remarkable! Thank you again! ### 5. Brand New User **Rating:** 4.0/5.0 stars **Reviewed by:** Molly S. | Risk Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Onspring?** The organized layouts of the different apps have made it easy to customize the apps to fit our day-to-day functions **What do you dislike about Onspring?** Not being able to delete certain fields is causing a lot of clutter **What problems is Onspring solving and how is that benefiting you?** Having one comprehensive program that can easily be integrated across multiple different business units has made assessment review and planning much more streamlined **Official Response from Megan Guerra:** > Thank you for the review Molly! We're happy to hear that you are able to streamline processes. If you need any ideas on clearing layouts in Onspring, head to the Onspring Community or get tips and tricks in our monthly Free Friday Training sessions. ### 6. Comprehensive Platform with Excellent Support, but Steep Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Greg A. | IT Governance Analyst II, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Onspring?** The extensive range of features and capabilities offered by the platform has been incredibly helpful in getting my company's GRC on the right track. I have also been impressed by their attentive customer service and their willingness to add and improve features as needed. **What do you dislike about Onspring?** Starting from scratch can feel overwhelming, but their customer service has been exceptional in helping me bridge the knowledge gaps as a new administrator. **What problems is Onspring solving and how is that benefiting you?** Managing thousands of brokers with data security questionnaires has become trivial with onspring tools and automations. **Official Response from Michelle Randall:** > Thank you Greg for your kind review. We love hearing that our platform is helping your company get on the right track. And, though we are biased, we agree that our customer service team is top-notch! Thank you again! ### 7. Onspring user review. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | Internal Auditor, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Onspring?** It is a highly customizable product that can accommodate many users. **What do you dislike about Onspring?** Files size limitations can be frustrating at times. **What problems is Onspring solving and how is that benefiting you?** Auditing. Makes it easier to document each work paper and allows access across the department. **Official Response from Michelle Randall:** > Thank you for your review! We love hearing that our platform makes auditing easier. Thank you again (and please put any feature requests in via our Community!) ### 8. Effortless to Use and Build—A Win for Users and Admins **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Onspring?** Easy to use as a user, and easy to design and build as an administrator. **What do you dislike about Onspring?** So far, I haven't found anything that I dislike. **What problems is Onspring solving and how is that benefiting you?** Streamlining and automating corporate policy review process. Automating and improving risk register management and reporting. **Official Response from Michelle Randall:** > Thank you for taking the time to provide such a positive review! We are thrilled to see you are having a great experience and if you should need assistance, there are tons of resources in our Community. Thank you again! ### 9. Endless Customization with OnSpring, but a Steep Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Kate A. | Certified Real-time CART Captioner, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Onspring?** The program has endless possibilities. Everything is customizable for your needs. You can start with a blank slate and build exactly what you need or use premade apps within the platform. **What do you dislike about Onspring?** I have not had any bad experiences with OnSpring so far. I think the biggest con is that because the possibilities are endless, there is a lot to learn. **What problems is Onspring solving and how is that benefiting you?** Working towards reducing the number of spreadsheets. **Official Response from Michelle Randall:** > Thank you Kate for your kind review. We love hearing that you feel our platform provides endless possibilities and that it is helping reduce the number of spreadsheets. Thank you again! ### 10. Programming Made Easy and Enjoyable **Rating:** 5.0/5.0 stars **Reviewed by:** Chris B. | IS Risk Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Onspring?** Programming is easy. Our last platform was ridiculously difficult. **What do you dislike about Onspring?** Limited by its own easy to build. Inherent to ease of programming. **What problems is Onspring solving and how is that benefiting you?** Saving documentation time and reporting is so easy. **Official Response from Michelle Randall:** > Thank you for your review. I'm thrilled that you have found our platform easy to use. Thank you again! ## Onspring Discussions - [What is Onspring used for?](https://www.g2.com/discussions/what-is-onspring-used-for) - 1 comment - [View Onspring pricing details and edition comparison](https://www.g2.com/products/onspring/reviews/onspring-review-4455113?section=pricing&secure%5Bexpires_at%5D=2026-07-12+10%3A05%3A37+-0500&secure%5Bsession_id%5D=5bc84f62-1dec-484a-80ae-db42325c691c&secure%5Btoken%5D=10c38b158ba7fa138d388be60a2ba14d654b63b85169faf6bda06143b2461ce0&format=llm_user) ## Onspring Features **Setup** - Activities - Flows - Dependencies - Notifications **Monitoring** - TIcket Accuracy - AI Monitoring **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking **Management** - Updates - Audit Trail - Integration **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Collaboration** - Approval Process **Execution** - Crisis Management - Emergency Notifications - Workflows **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Generative AI - Security Compliance** - Predictive Risk - Automated Documentation **Platform AI Features - Policy Management** - Reports - Workflow Management **Agentic AI - Regulatory Change Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Documentation - Audit Management** - Templates & Forms **Contract Data** - Reporting & Dashboards **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Onspring Alternatives - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews) - [TeamMate](https://www.g2.com/products/teammate/reviews) - 4.2/5.0 (515 reviews)