G2

Pieter V.

Ecommerce Logistics Coordinator

Mid-Market (51-1000 emp.)

3/9/2026

"Consistent, Reliable Automated Claim Filing That Delivers Real Refunds!"

4.5/5

What do you like best about OneAudit?

The automated claim filing is what genuinely surprised me when we first started using it. Late deliveries and billing errors that we would have never caught manually are being flagged and refunded without my team lifting a finger. Watching credits land back in our account on a regular basis felt almost too good to be true at first but it has been consistent and reliable. Review collected by and hosted on G2.com.

What do you dislike about OneAudit?

The dashboard takes a little time to feel intuitive especially when you want to dig into specific carrier breakdowns. Some of the refund status labels are not immediately obvious and I found myself clicking around to understand what stage a claim was actually at. A cleaner status flow with plain language labels would make the day to day monitoring a lot smoother. Review collected by and hosted on G2.com.

What problems is OneAudit solving and how is that benefiting you?

We ship a significant volume every month and carrier invoices were something we mostly trusted without questioning. It turned out we were being overbilled regularly through a mix of late deliveries address correction fees and dimensional weight errors. Having a tool that catches all of that automatically has added up to real savings that go straight back into our operations budget. Review collected by and hosted on G2.com.