
I have used most aspects of OTS and I am really pleased with the ease of getting help with issues that come up. It has been wonderful to see some of the suggestions actually implemented and OTS is constantly asking for our input and trying to make a good platform even better. It is a great value for the fees that are charged. I have never had an issue in 3+ years with the performance of the site and appreciate the integration with our payment processor and email service. Review collected by and hosted on G2.com.
There are a few features I would like to see. At the box office I would like the seating chart to be able to be displayed on the screen that the client is looking at while having all the ticketing options be hidden. Right now if I share my screen the purchaser sees the lower ticket price and the box office price that includes fees. I would also appreciate the add-ons to be not charged the full fee like the tickets so we can pre-sell things like concessions without racking up lots of fees for our purchasers. I would use this feature more if it was changed. Review collected by and hosted on G2.com.