![Sydney M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sydney M.")
SM

Sydney M.

Senior Manager of DTC

Small-Business (50 or fewer emp.)

8/3/2026

"Okendo’s Unmatched Reporting Dashboard and Effortless Drag-and-Drop Setup"

5/5

What do you like best about Okendo?

What ultimately made us switch to Okendo was its reporting dashboard (unmatched for the price), its drag and drop interface allows us to save hours on external dev support, and the highly involved support team makes it extremely difficult to ever lift a finger. Review collected by and hosted on G2.com.

What do you dislike about Okendo?

At the moment, I can’t think of any specific feature to call out. Any bumps in the road we’ve come across have been handled promptly, and the Okendo team has also noted them for future reference. Review collected by and hosted on G2.com.

What problems is Okendo solving and how is that benefiting you?

We had a lot of issues with our previous loyalty provider, and Okendo has solved many of them. Between black-box reporting, the need for expensive external development hours, and a lack of customer support, we were constantly running into roadblocks - most of that has been alleviated with Okendo. Their team is very hands-on, and if something isn’t available within the platform, they’re receptive to getting it for us through their internal team. Budget constraints have also affected us deeply this year, and Okendo has been immensely cost-effective compared to the other loyalty programs we considered. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.7 out of 5 · Verified reviews from real users

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