Thomas H.
TH
Senior BPM Consultant
Small-Business (50 or fewer emp.)
"Data-driven process transparency, flexible analyses, and strong support"
5/5
What do you like best about Noreja Process Intelligence?

I use Noreja Process Intelligence to collect and analyze processes based on data and, above all, to test my hypotheses. I quickly see where the actual process deviates from my assumptions and why. This allows me to refine my assumptions in short cycles and base improvement ideas on a solid data foundation. Noreja provides transparency about how processes actually run, rather than just showing how they were thought on paper or gathered in interviews. This way, I work with reliable facts instead of assumptions and individual opinions, and I can make processes more efficient and effective. What I appreciate most is the flexibility: Noreja stores process information in a Knowledge Graph, from which I can analyze different dimensions. The same graph also serves as a basis for deeper data science analyses. Noreja is particularly helpful when an ERP system provides little insight into the actual processes. In our projects, we often combine it with a Process Engine: Noreja shows bottlenecks and media breaks, and with the engine, we solve these through automation. With the great support of the Noreja team, the setup was really easy, and I was able to use the product quickly. The team also quickly responded to the initial difficulties with data import and noticeably improved it. Review collected by and hosted on G2.com.

What do you dislike about Noreja Process Intelligence?

At the beginning, I found the data import a bit clunky. However, the Noreja team quickly responded and noticeably improved it, so it no longer matters. Review collected by and hosted on G2.com.

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