We were particularly impressed by the seamless integration with our central source system containing relevant log data and the intuitive operation of the AI-supported chat interface. It was also very helpful to be able to include our own process documentation in the analyses, thereby taking the professional context into account. The AI provided special added value by actively supporting the analysis, suggesting suitable next analysis steps, and significantly simplifying user guidance. Furthermore, logical connections within the process chains were recognized, and cross-process patterns and optimization potentials were transparently highlighted. Review collected by and hosted on G2.com.
At the beginning of the evaluation, some operational and navigation steps were not yet fully intuitive. However, it is worth noting that the feedback was quickly taken into account and corresponding optimizations were implemented promptly. Review collected by and hosted on G2.com.