RM

Robert M.

Tier II Network Engineer/Supervisor

Small-Business (50 or fewer emp.)

9/3/2024

"Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"

4.5/5

What do you like best about NinjaOne?

I love NinjaOne's Customer Support. Any software our company deals with always has excellent customer service. If we are down, we want to be able to call on a trusted support team to get them resolved quickly, which Ninja has always strived with.

Their tools are by far the best in the game, making site navigation smooth and easy for our clients to manage.

Implementation is super easy as the MSI doesn't prompt the user for anything and allows for a smooth onboarding.

We have integrated with two or three different platforms that Ninja supports including our PSA tool making it a one-stop shop for all of our needs. Review collected by and hosted on G2.com.

What do you dislike about NinjaOne?

So far, we have yet to come across a dislike. There is one small Feature request we would like to see come to life and be apart of their platform, but we have yet to get it approved. Review collected by and hosted on G2.com.

What problems is NinjaOne solving and how is that benefiting you?

They are adding more and more features so you don't have to work with difference vendors or software to get it all done for your client. Review collected by and hosted on G2.com.

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Rating Updated (7/24/2026)
Current UserValidated ReviewerSource: Organic

See what 4954 reviewers think of NinjaOne

4.7 out of 5 · Verified reviews from real users

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